[2022] Tweets by Disneydlv on 11 Nov

@tooreaI Hi! We assure you that rewards will become available. Please try fully closing the game and reboot it while connected to the internet, then check your inbox. If the items are still missing, please reach out to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/.

@stormyskiesbtw Thank you for the suggestions, stormy! 💜

@Mauistarchild 🥰💗

@just_a_tree We'll let the team know. Rest assured that we're continuing to investigate further improvements for the crashing issues on Switch. Thanks for being patient.

@Kenziieee920 Look forward to late fall 😉 You can sign up to receive more info about updates as soon as they drop at https://disneydreamlightvalley.com/. 😊💜 Back to the Valley we go 💃

@GalaxyBaby28 Thanks for the feedback, Haylee!

@tavybear26 We'll share your suggestion with the team 😌💜

@Uhwhytho22 Hi, Hannah! Could you let us know your platform as well?

@not2muchsaid Hi! Could you please give us more details at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/. Thank you.

@MarionMirto You may need to retry several times to create a Cloud Save account. We realize this isn't ideal and are working our magic behind the scenes to make this process smoother as soon as possible!

@bunny_blaster Hi there! You need to advance a bit for the event tab to show up. Make sure you've completed the first quests. 💜

@Jana_Universe @bluntseoul @iidramaqueenii2 Hi, Jana! We're looking into this. 💜

@mj_haller We're so grateful to have your overall feedback, Mark! And be sure to stick around, especially for the late fall. ✨👀

@moonbby96 Hello, Julie! Thank you for your overall feedback. 🥰 We'd love to hear more, so never hesitate to share your ideas with us. ✨👀

@Twinkleyez87 @Pixar @Disney Looks great, loving the accessories!! 🥰✨

@katrinalkile 🥺💜

@nayru_moon We are super grateful to have your feedback. ✨ We always love to hear more, so never hesitate to always share your ideas with us! 🌟

@thereal_ayogee While we can't make any promises yet, we love your feedback! 🥰

@mamabird1990 Hello! Thank you for your incredible support and excitement for the game. 🥰 While we can't make any promises yet, we love hearing your feedback. ✨👀

@dailydoseofKait @vickiej76 😁🥰💜

@crystaloveley Hey, Nessie! We are super grateful to have your feedback. 🎉 We'd love to hear more, so never hesitate to share your ideas with us. 🥰

@simaholic85 Look forward to the late fall. ✨👀

@harley_hartzog Thank ✨YOU✨ for your excitement and feedback, Harley! 🥰 We'll share it with the team!

@harley_hartzog Harley, we are truly grateful that you are a part of our awesome community! 🥺🎉🎉

@FoxSkeleton__ Hi, Ash! Could you let us know your platform?

@Kaylawi51210390 We'll inform the team about it. Thank you!

@BluSquidoo If you have saved your game in Cloud, the items will be available. We'll share the feedback with the team 💜

@greycrescent We'll forward the feedback to the team. 😊

@rachel_udelson @NintendoAmerica Hi! The team is continuing to investigate further improvements for crashes on Switch. Thanks for your patience and understanding.

@angie_merka Hi, Angie! Please give us more details at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/.

@HuettStacey @topcat_85 Thanks for the suggestions! 😊

@HayleyTheGoonie We are aware that some users are still affected by crashing issues and we are investigating further improvements. Thanks for being patient and stay tuned!

@Darexxis1 Hi! We're looking into that. Thanks for the report and suggestion 💜

@Uhwhytho22 Thanks for the info! We are aware that some users are still affected by crashing issues on Switch and we are investigating further improvements. Thanks for being patient and please stay tuned!

@MarionMirto We're sorry to hear it didn't work. 😕 Please reach out to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/.

@LironKaneti Hi! We're aware of this issue occurring for some players and we're working on it. Please check out our Trello board for updates/ info on this and other known issues https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. ✨

@petras02 Sunsets in the Valley are truly magical 🥰🌆✨

@petras02 Awww 🥺🥰😍

@Whimsy_Kitty We'll let the team know about it 😊

@MJHounslow Thanks for sharing them with us! 💜🤗

@AmyinSydney @topcat_85 Thanks for the suggestion, Amy! 🤗

@liljimin0081 Hi! We're aware of this issue occurring for some players and we're working on it. Please check out our Trello board for updates/ info on this and other known issues https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. ✨

@FallenAngel0504 Thanks for the suggestion, Cheyenne! 💜

@Katie_Lou9590 Thanks for the feedback, Katie! 💜

@vanilllavixen We're super happy you're liking the game, Alice, and we'd like to reassure you that the team is working round the clock to improve your experience in the game. 🤓 Thank you for all your support!

@megancrews13 @DearApril__ @sassy_madi We'll be announcing it on our channels so keep an eye out. 👀⚒️✨

@swagislandacnh @glitchygaytrix In some cases it may take a bit for a purchase to reach you, but if you still don't get them within 12 to 24 hours, please let our Customer Care team know about it as they'll be able to resend them to you. Thank you for your understanding, Dre! 🤗

@Goddessgaming1 Hello, Metal! Thanks for letting us know about this. We'll inform the team so they can look into this. Opening a report with our Customer Care team may also help a lot. 😊

@littlemissyaya_ Looking wonderful, yaya! 😍✨

@AidreanMiller Thank you for sharing this with us, Aiderean, and we're super happy you're enjoying the game. 😁

@FeministaJones It's coming along wonderful, FJ! 😀✨

@leafybbfan Thank you for letting us know, kk. We'll let the team know so they can look into this.

@CatfinatedDest Manifest! ✨🧠〰️

@MissBlack5088 @gameloft Hi! Could you please let us know your platform as well?

@Jpalze Thanks for the feedback, Joshua! 🤗

@JulieAsli Hi! The loading issues have been fixed, you should be able to access the game. If this is not the issue, please give us a bit more details.

@punkgirl3694 Hi, Katie! Could you please let us know if you've tried rebooting the game?

@shywoodelf We understand your frustration, but rest assured that our team is working on a fix. In the meantime let us know what platform you're playing on. Thank you for your patience!

@pipsqueak_05 Hi! Could you please share your Conversation ID with us?

@1BadKitty88 @DearApril__ Sounds great! We'll be letting you guys know more about the update as it's getting closer. 😉

@dailydoseofKait Definitely! 💪😀

@sassy_madi Cool plan, madi! 😁✨

@playwithalba Hello, Alba! Thank you for your excitement. 🥰 Stay tuned for the late fall. ✨👀

@Kiyoshi99Hana Hi Dean! Try placing it in a chest, untrack the quest and reload. After reopening the game, track the quest again and pick up the item from the chest, this should help trigger the quest. Let us know how it works out! 💜

@taureangroove Hey there! 💜 We’d love to hear more, so don’t hesitate to always share your ideas with us! 👀✨

@izablossoms Such an awesome fit! ✨👀

@ghostfavaz Thank you for sharing this with us. 👀 We’d love to hear more, so don’t hesitate to always share your ideas with us! 🎁

@FaithLaneAuthor A-may-zing! 😍

@Enemyoffun15 Hi, Matt! We're looking into it.

@fairlyoddsimmer @cozyzozexo And we appreciate ✨YOU✨ for your incredible support and excitement for the game! 🥺💜

@wyntrzz Hi, Winter! Could you let us know if you've used time travel?

@ylly_cozy_games @thearsonist15 🥰

@dreadsley It looks beautiful! ✨

@Michell28683173 @SupportGameloft Hi, Michelle! Could you share your Conversation ID with us?

@Belladonna420 Rest assured that the team is working hard on this, so thank you for all your support! 🤗

@Linchen2705 Hi there! We're investigating the issue. 💜

@nevernotnicky We'd be interested, Nicky! 😉

@MissBlack5088 @gameloft Thank you. We've forwarded the info to the team!

@Twinkleyez87 @Pixar @Disney 💜

@tiny_chaos We couldn’t be more thrilled to read this! 💜 We can’t make any promises though. 🤐

@mischievous1665 @atomic_bex 💜

@drawnkitten 🥺 We love you! 🥰

@koalabean13 We are so glad to hear this, Cari! 🥺💜

@pencilledin_nik 🥰 Looking forward to seeing you in the Valley, Nikki!

@micaylahtweets Yey! ✨🤩

@pipsqueak_05 Thank you, Pip. We've looked into it and please know that the issue you've reported is known and being investigated. Please check out our Trello board for more info and updates on this https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. Thanks for understanding.

@Michell28683173 @SupportGameloft Thank you! We've checked and it seems like the ticket has been submitted 4 days ago. Please know that it usually takes 12 to 72 hours to get a reply from one of our agents, but it can take up to 7 days if many tickets have been submitted. Thanks for understanding.

@md_twitch The best of times! 😊

@defeatedplushie 😍✨

@Sprinkles_OG Yey! 🤗

@maaikesww See you in the Valley! 😌🥰✨

@FoxSkeleton__ Thanks for letting us know, we'll forward the info to the team! 💜

@MisterRodgerTTV Nice! 😉

@OtaKull88 Thank you for sharing this with us. We'll let the team know about it. 🤓

@who_reads_these Hello, Emma! If you've summited a report with our support team please share your ticket ID with us so we can track your case. Thank you!

@kingk7865 😎🎇

@Domina_Raven The team will be definitely look into it. 🤓

@Slev_86 That's great, Slev! 😁

@saurusness That's wonderful! 😍

@Starsfallx The team is still investigating it and is working on a fix. 🤓