@Sarahloo_2319 Hi, Sarah! Thank you so much for your suggestion. 💜 We will share it with the team. In the meantime, we can't make any promises, but please don't hesitate to share your awesome ideas with us again! 🎈🏠🎈
@seseval Hey, Selene! Thank you for your suggestion. We sent it to the team. We can't make any promises, but remember that the Valley is full of magical possibilities. 🔮✨💜
@Cali_Attorney We are grateful for your feedback, Heather! We will forward it to the team. While we can't make any promises yet, please remember that, in the Valley, there are endless magical possibilities. ✨
@lazylemurgaming HI there! Thank you so much for your feedback. 💜 We will share it with the team. In the meantime, we can't make any promises, but please don't hesitate to share your awesome ideas with us again! ✨
@Ruthkwilson82 Hi, Ruth! Thank you for reaching out to us. 🤗 We're aware that this issue occurs for some players, and we're doing some magic on our end. 🔮 Please check out our Trello board for updates/info on this and other known issues https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. ✨
@NickkieDees HI, Nickkie! Thank you for your suggestions. We forwarded them to the team. 💜 We can't make any promises, but in the meantime, remember that we love reading your feedback. Don't hesitate to share your ideas with us again! 🤗✨
@Wiktooriaa_ HI, Wiktoria! Thank you for reaching out to us. Could you give us more details about the issue you're facing and submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/, so our support team can identify your account and look into what happened? 🤗✨
@MCraigUnderhill Hi, Craig! We're grateful for your feedback. We will forward it to the team. While we can't make any promises yet, please never hesitate to share your ideas with us. 🤗✨
@Briannanelsond4 We appreciate the suggestions, Brianna, and the team will hear about it. We can't make promises but there are endless possibilities. ✨😁
@AmAzInGlY_aLiCe Hi, Samantha! Thank you for your feedback. We'll make sure to forward it to the team. We can't make any promises yet, but please never hesitate to share your suggestions with us. 💜
@Lethreexir Hello, Alexis! This is a know issue and the team is working on fixing it so please stay tuned for upcoming updates. 🤓 Thank you for your understanding and patience! ✨
@ChainsawCutie Hello there! Time travelling was not an intended part of gameplay and leads to unforeseen issues and sadly there is no workaround at the moment, therefor we don't advise our players to make use of it. Thank you for your understanding!
@Qu33Xo Thank you for your feedback! We will let the team know about it. In the meantime, we can't make any promises, but remember that the Valley is a place with magical possibilities. 🏰✨💜
@MJWeitensteiner That's terrible, MJ! Please report this with our Customer Care team as well as it will help a lot. We appreciate you letting us know about this and for your understanding!
@FabiooSDN We are aware that some of our users are facing this issue, but rest assured that the team is dedicated to improve stability across all platform with each update, so thank you for your patience and understanding! 🤗✨
@patton_kailee Hi, Kailee! The team is continuing to investigate further improvements for the crashing issues. Please check out our Trello board for updates/ info on this and other known issues https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. Thanks for your patience and understanding. 💜
@Katatopeth Hi, Dave! The game supports cross-progression. However, to enjoy this feature, you will need to purchase a Founder’s Pack Edition for each platform you’d like to play on (with the exception of playing across PS4 and PS5). 😊
@MissMariexo_ Hi, Marie! We sent your suggestion to the team. While we can't make any promises yet, remember that, in the Valley, there are endless possibilities. 🥰
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