[2022] Tweets by Disneydlv on 16 Sep

@Maaikedoppie1 Our team is aware that this patch does not address every issue (the latter issue you've mentioned is known), but please know that we are listening and actively working on resolving additional issues so that everyone has the best play experience possible. Thank you!

@Sylv3rf0x We'll forward the issue to the appropriate team for investigation. Thank you!

@oceane_npl Our team is aware that this patch does not address every issue, but please know that we are listening and actively working on resolving additional issues so that everyone has the best play experience possible. Thank you for being patient! 💜

@teacherdude08 We're really happy to see you like it! 💜 Stay tuned as not only Scar will arrive this Fall, but the free Toy Story Realm is coming to your Dream Castles in Late Fall 2022. 😌💃✨

@Ruby_Gomez360 Thanks so much for letting us know! 💜🤗 Makes us really happy to see you're enjoying the game! 🥰

@DerpyMcSquirtle Allow our agents to check this issue for you and reach out to Customer Care via https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/ so they can better help you.

@DarkLordVyperX Our team is aware that this patch does not address every issue (the bug you've mentioned is known), but please know that we are listening and actively working on resolving additional issues so that everyone has the best play experience possible. Thank you for understanding! 💜

@Northern_Lou The patch contains reduced crash frequency on Switch. Additional optimization will come in future updates. 💜

@TooksBear 💜🤗

@ChazBoy2001 Our team is aware that this patch does not address every issue, but please know that we are listening and actively working on resolving additional issues so that everyone has the best play experience possible. Thank you for being patient! 💜

@gabbym897 Our team is aware that this patch does not address every issue, but please know that we are listening and actively working on resolving additional bugs so that everyone has the best play experience possible. Thank you for reporting these issues and for being patient!

@Y2Jakko Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates!

@billaryuwu Wow! That looks truly magical 🎇, well done! 😍✨

@cozyIgniva Thanks so much for the feedback! 💜

@corviarts Hi! Could you please let us know your platform and also a bit more details about the issue you're facing? Thanks.

@goobleslol Hi there! Please submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/, so our support team can identify your account and look into what happened. Thank you.

@Thegingersnap89 @gamescom Starting a New Game should help fix this issue. Let us know how it works out!

@overthegyu Thank you so much for being patient while we worked on these issues! 💜🙌

@amywheeler87 Please fully close the game and reboot it while connected to the internet, then check your inbox for a new message containing your missing item. If the item is still not appearing, please contact Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/.

@JesseHuber13 Our team is aware that this patch does not address every issue, but please know that we are listening and actively working on resolving additional bugs so that everyone has the best play experience possible. Thank you for reporting these issues and for being patient!

@JMLBlitz We have channels dedicated to such matters (known issues, bug reporting, feedback) on our Discord, https://discord.gg/jFqkteT8. 💜

@Zazzouuu Our team is aware that this patch does not address every issue, but please know that we are listening and actively working on resolving additional bugs so that everyone has the best play experience possible. Thank you for reporting this issue and for being patient!

@billaryuwu 😌🤗💜

@incoernt We'll make sure to forward your feedback to the team! Thank you.

@sheila_rosemary Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates!

@Zazzouuu Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates!

@shnooni We're really sorry to hear that. We'll make sure to forward your feedback to the team! Thank you.

@ChloeFraslin 💜🙌

@Ashmattack Our team is aware that this patch does not address every issue, but please know that we are listening and actively working on resolving additional bugs so that everyone has the best play experience possible. Thank you for reporting this issue and for being patient!

@SailorNeptune91 @ihartsnape @Glen05251231 Please fully close the game and reboot it while connected to the internet, then check your inbox for a new message containing your missing items. If the items are still not appearing, please contact Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/.

@avg8080 💜💜

@SandwichEatsYou 🤗🤗

@su_magnolia Hi there! Please submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/, so our support team can identify your account and look into what happened. Thank you.

@Fookoo_ Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates!

@mondmolekuel 💜✨🤗

@KookiekelAnn Thanks for being patient while these issues were being worked on! 🥰🤗 Makes us really happy to see you're loving the game! 💜✨

@Lovejoyrite Hi there! 🤗 We are aware of this issue and we are working on it. 💜 Thanks for being patient and stay tuned to our page for more updates! ✨

@hillygirl18 We have channels dedicated to such matters (known issues, bug reporting, feedback) on our Discord, https://discord.gg/jFqkteT8. 💜

@CommfieSammie Hi there! 🤗 We are aware of this issue and we are working on it. 💜 Thanks for being patient and stay tuned to our page for more updates! ✨

@RealAndroidgal Our team is aware that this patch does not address every issue, but please know that we are listening and actively working on resolving additional bugs so that everyone has the best play experience possible. Thank you for reporting these issues and for being patient!

@danisaurusX We love it! 💜🥰

@beme_orelse Our team is aware that this patch does not address every issue, but please know that we are listening and actively working on resolving additional bugs so that everyone has the best play experience possible. Thank you for reporting this issue and for being patient!

@Jocahontas @gamescom Your feedback means a lot to us, thank you! 💜🤗🥰

@LunarBastet We'll make sure to forward your feedback to the team! Thank you.

@stellaristella Our team is aware that this patch does not address every issue (the bug you've mentioned is known), but please know that we are listening and actively working on resolving additional issues so that everyone has the best play experience possible. Thank you for understanding! 💜

@MylesOfGaming Hi there! Please advise them to submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/, so our support team can identify the account and look into what happened. Thank you.

@Sopherian We'll make sure to forward your feedback to the team! Thank you.

@roksanaw_ We absolutely love your selfies! 😍 Makes us really happy to see you're having fun! 💜🥳

@ellearisay Super happy to hear that! 🥰💜🌟

@Bunny8093 Hi, your feedback is greatly appreciated. We'll forward your suggestion to the team. Thanks for taking the time to write to us! 😊

@XxMichelijoxX Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates!

@SLGLopez87 @ozonicsgaming Thank you so much for being patient while we worked on these issues! 💜🙌

@gamerkitty98 Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates!

@Lockey_Gamer Our team is aware that this patch does not address every issue, but please know that we are listening and actively working on resolving additional issues so that everyone has the best play experience possible. Thank you for understanding!

@chiikoreto Our team is aware that this patch does not address every issue, but please know that we are listening and actively working on resolving additional issues so that everyone has the best play experience possible. Thank you for being patient! 💜

@HostileVixen Hi! Could you please let us know if you've tried relaunching the game?

@thefrickinidiot Hi there! We are aware of this issue and we are working on it. 💜 Thanks for being patient and stay tuned to our page for more updates! ✨

@SailorPorg Hi there! 🤗 We are aware of this issue and we are working on it. 💜 Thanks for being patient and stay tuned to our page for more updates! ✨

@sandrasicilia We'll make sure to forward your feedback to the team! 🥰 Thank you 💜🤗

@allibugerickson Woohoo! 😍🥳🎇

@Ruby_Cateye We're really sorry to hear that, Tina. Please submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/, so our support team can identify your account and look into what happened. Thank you.

@BeckyRose0993 Hi there! This issue has been forwarded to the team, thank you for reporting it and for being patient.

@KatieBunn8 Happy to hear that! Thank you so much for being patient while we worked on these issues! 💜🙌

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