@sherie_cassulis Hi, Sherie! Thank you for reporting this to us. Could you please give us more details so we can forward your feedback to the team? ๐
@crucifiedx @JustFinax Hi there! Thank you for taking the time to report this to us. Could you let us know your platform and the Conversation ID so we can forward the info to the team? ๐ค๐
@JanetLaCava Hi, Janet! We're aware of this issue occurring for some players and we're working on it. Thank you for reporting it and for being patient. ๐ค๐
@MumSomeone Hi there! We're aware of this issue occurring for some players and we're working on it. Thank you for reporting it and for being patient. ๐ค๐
@MomSpark @jillionaire6 @sschaffer721 The hotfix is live and it should reach you very soon. Let us know how it works for you and thank you for your patience! ๐๐
@kittithecatgirl Hey guys! The team released a new hotfix that addresses the Crafting station issue, so please get it and let us know how it works on your end. Thank you for your patience and support!
@CeliaBtr @Dreyna_Shane_af Hello, Ayece! Thanks for letting us know about this but please also open a report with our Customer Care team as it will be super helpful. Thank you for your understanding!
@DDLVdyn Your Valley still looks amazing, Dyn! ๐๐ Just remember that everyone has their own pace, and there's no need to rush. This is not a race, after all. ๐ค
@FrasierHays Hello, Hillary! We're aware of this issue occurring for some players and we're working on it. Thank you for reporting it and for being patient. ๐ค๐
@j4hl3x4nd3r Thank you so much for your feedback! ๐ We will forward it to the team. While we can't make any promises yet, please never hesitate to share your awesome ideas with us. โจ๐
@caranorth11 Hi, Cara! We're aware of this issue occurring for some players and we're working on it. Thank you for reporting it and for being patient. ๐ค๐
@eversgerda Hi, Amber! Thank you for reaching out. Please fully close the game and reboot it while connected to the internet, then check your inbox for a new message containing your missing items. If the items are still missing, please reach out to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/.
@mcmatic Thank you so much for your feedback, Mcmatic! ๐ We will forward it to the team. While we can't make any promises yet, please never hesitate to share your awesome ideas with us. โจ๐
@MyndieSwartout Greetings, Myndie! Please try reinstalling the game and let us know how it works out. You can also report it with our Customer Care team as they'll be able to assist you further. ๐ Thank you for your patience! ๐
@kdreamlightacnh Hey, k! We understand your frustration but please keep in mind that the team is working on improving your game experience with each update. We appreciate your patience and support! ๐ค๐
@caranorth11 @KerryA_ We super thankful for all your support and engagement, and understand that it can be frustrating, but rest assured that are team is working on improving your game experience with each update. ๐ค๐