[2022] Tweets by Disneydlv on 24 Oct

@AstralGeminorum @Good_Angietv We absolutely love it! 😍🙌❤️

@bookishfangirln 🤞🍀

@zoezazu Hi there! Could you let us know your platform and whether the issue started occurring after the update?

@YLLY_COZY_GAMES Looks so magical, we love it 🥰✨💜

@SakuraSpookz Hi there! We're looking into it. Could you please let us know your platform as well?

@speck211 As Steam Deck is not officially supported yet, players may run into various issues on this platform. While not a priority, it is our hope to address Steam Deck specific issues with later updates. For a workaround, please follow the steps provided here: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/faq/2907-is-disney-dreamlight-valley-playable-on-steam-deck/.

@megpiness Your avatar looks amazing, Meg!! 😍🖤🤍

@drewmcvey We're glad to hear you love the update! 💜 We're aware that some users are still facing crashing issues and we're looking into it, thanks for being patient.

@Elsmith81 In Scrooge's store. 😉 Best of luck 🤞🍀

@MartynRains Hi! We're aware of this issue and we're looking into it 💜

@blushballerina Dropping some lucky magic dust for you 🍀✨🍀✨

@Xerneaz0312 In Scrooge's store 💜 Good luck 🍀

@zoezazu Thanks for the info! 💜

@Violet27liza Thanks for the feedback! 💜

@Techyghost851 Thanks for the feedback!

@kiciekson Hi! Could you please let us know your platform as well?

@LaviiTTV Please fully close the game and reboot it while connected to the internet, then check your inbox for a new message containing your missing items. If the items are still missing, please reach out to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/.

@GizmoLuv4Ever Hi! We're aware of this happening for some users and we're investigating. Thanks for being patient.

@dramaqueen4500 We love to see your excitement 💜 Look forward to Late Fall 2022 😋🤠👨‍🚀

@Ciixyy Loving the look! 😌💜🥰

@Lexingt88145330 @Xbox Makes us so so happy to see you're loving the game, means a lot to us! 💜💜

@Mp9320 Hi there! We're truly sorry to hear about that, rest assured that we are looking into it. Thanks for being patient!

@Violet27liza We're so happy to see your love for the game! 🥺🥰💜

@hollychoselife Hi! Please reach out to Customer Care with regard to this issue, https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/. 💜

@andra_sms 🖤🤍🖤🤍

@PDogular Please fully close the game and reboot it while connected to the internet, then check your inbox for a new message containing your missing items. If the items are still missing, please reach out to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/.

@kiciekson Thank you!

@hundreds_x3 Sending lots of luck your way 🍀✨, we're happy to see you like it! 💜

@defsoulari 🍀🍀

@WoodSylva Hi there! We're looking into this!

@YazzJust We love that! 😍🧚✨

@YourDisneyDest @Xbox Best of luck in the contest! 🥰🍀

@Mrs_fluffski @Bumfluffski Hope to see you in the Valley! 🥰

@Ambz2k10 Hi! We're looking into this.

@YlvaAine 😍🥰

@crucifiedx @SakuraSpookz Thanks for letting us know, Stacy! Please also open a ticket with our Customer Care team via the in-game option as it will help a ton. Keep us posted. 🤓

@crucifiedx Sweet! 🥰

@isa_vz Thanks for sharing, Isabel! If restarting the game does not help, please let our support team know about it via the in-game Customer Care option as they'll be able to look into it. Sparkles and hugs! 😊

@Rustypielover @Mrs_fluffski @Bumfluffski 😆👍 Definitely all normal! 😋

@xRKMx We appreciate you sharing this with us, but please also open a ticket with our Customer Care team via the in-game option as they'll be able to look into it. 🤓

@LtSnowbeard Enjoy your Monday! 😁

@Techyghost851 Sweet! 😁⛈️

@Techyghost851 We'll ask the team about it, Ian! Thanks for sharing! 🤗

@mollyannett Hello! Use the in-game Customer Care option to let our support team know about this as they'll be able to look into your case and assist you. 😊 Thank you for your understanding!

@MrKristr We appreciate the feedback, thank you!

@Kartoffelhndch1 😍💗

@Myst1que_za Update 2 will arrive in Late Fall 2022. 💜

@SamTaylorCriss @yagirlcorinne Hi! Rest assured that the team is looking into it. We apologize for the inconvenience and thanks for being patient!

@kimmummyhan Thanks for the suggestion and feedback! 💜

@Rustypielover 🤗 We're here for you, Rusty! 😉

@xRKMx Awesome! Our agents will look into it and get back to you as soon as possible. 😊

@SpicyFav Way to go! ✨😍

@Puppy_Daddy310 Makes us so happy to see you're enjoying the update! 🥰🤗💜

@Zekiarima The team is aware of this and we recommend you reach out to our support team via the in-game option as they'll be able to look into this and assist you. Thank you for your understanding and let us know how it works out!

@balladoftwili Yeah! 😁

@motherofstar Let us know what you'd like to see. 😉✨

@lauramarler_ Hi there! We're aware of this happening for some users and we're looking into it. 💜

@Jade_Gryphon 🤗🥰💗

@Gorydoll0029 Hi! We're looking into it!

@x_Emily_Jane_x We're working on this! In response to player feedback, the exhaustion effect added in the Scar's Kingdom update will be removed from the game.

@bewberrry We can't promise anything but we'll be sure to let the team know about this. 😊

@horrorvillain @XboxSupport Hello there! Our team is still looking into this and it would be super helpful if you could use the in-game Customer Care option to let our support team know about this as they'll be able to assist you. 😊 Keep us posted on how it works out!

@AidouSweet In Scrooge's shop 💗

@LtSnowbeard 💜💜

@CookiesNCreamox Thanks for sharing this with us, Rose! We'll bring it up to the team so they can look into it.

@x_Emily_Jane_x Thanks for the kind words, Emily, means a lot to us! 💜🤗

@KhaattTeladar Wonderful! 😍

@Myst1que_za No spoilers, but it will be worth the wait 😌😎🥰

@Starkdreamer06 Hi! We're aware of this happening for some users and we're investigating. Thanks for being patient.

@1XfanX1 💜💜💜

@KyramelTSA @MissDadou2 😁✨

@FionaSi11974446 Hi! We're looking into it. Could you please let us know your platform as well?

@DanaPx_ Greetings, Dana! The team is aware of this so please reach out to our Customer Care team through the in-game option as they'll be able to look into this and assist you. Thank you for your understanding!

@JuneHowardL 🥰

@hausofchris20 Hi! Rest assured that the team is looking into it. We apologize for the inconvenience and thanks for being patient!

@Myst1que_za Thanks so much for the feedback, we're happy to see you're enjoying the game! 💜✨🤗

@mommatrexler Thanks so much for the feedback! 🤗 The team is continuing to investigate further improvements for crashes on multiple platforms, alongside prioritizing improvements for Xbox. 💜

@FearTyphlosion Thanks for the feedback!

@Starkdreamer06 💜🤗

@musicalschlox The final quest and the reward are not currently in-game and will be released in a future update.

@YLLY_COZY_GAMES That's wonderful, Ylly! 😍

@lauramarler_ We thank you for your patience while we're working on these issues 🤗

@Puppy_Daddy310 We'll ask the team about it. Thanks for sharing! 😊

@loveshell2k11 @chill 😍

@SarahWellock84 😉

@CozyZozexo Super, Zoze! 🦇😁

@sapphoriaxing Rawr! 😋

@TeeganTV 😍

@nicole_ka18 You can find it (with a tiny bit of luck) in Scrooge's store 💜

@DramaOdd Hi! We're aware of this happening for some users and we're investigating. Thanks for being patient.

@RidoutTayla Hi! We're looking into it!

@cutiedraenei @SupportGameloft Hi! We're truly sorry to hear that. Could you please share your Conversation ID with us?

@Puppy_Daddy310 ✨🌟

@mollyannett You can also submit a ticket via our website https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/. However, please know that the team is aware of the crashing issues and they're actively working on optimizations. Thanks for understanding!

@YLLY_COZY_GAMES 💜🥰

@Melanie85688237 @Xbox Hi! Rest assured that the team is looking into it. We apologize for the inconvenience and thanks for being patient!

@trexalpaca 🤩😍

@FionaSi11974446 Thank you for the info!

@RachaelXRabbit 💜💜💜

@Xeatea1 😍🤩