@saalgaadoo_10 At the moment, due to many players moving to Disney Dreamlight Valley at the same time, players may need to retry several times to create a Cloud Save account. We realize this isn't ideal and are working behind the scenes to make this process smoother as soon as possible!
@kaep1980 @E1EPH4NT Hell, Kaep! The team is looking into this and the update should help so stay tuned for it's release. Thank you for your understanding!
@qavee @sinashines @alienprince__ @mszmilly Hello there, qavee! The update will be coming soon so please wait for it and let us know how it improves your experience. 😊
@atenrad @SupportGameloft Hello, Amelia! The team is working on this so please stay tuned for the update and let us know if it improves your experience. You can also share your ticket ID with us so we can track and escalate your case.