Elite: Dangerous

Elite: Dangerous Dev Tracker




20 Sep

Comment

Originally posted by imgarbage_dot_com

Hi Frontier support, do you know if there is a fix for this? I wound up here after googling the issue. Still not loading as of September 2023. :(

Hi there,

I'm sorry to hear this issue has popped up again, and apologies for any inconvenience that this might be causing you. If you could pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) we can look into things a little more closely with you!

~Nebula

Comment

Hi there,

This certainly sounds a little unusual. If there's no change after trying the steps in the comment above, please do pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) and we can look into this with you.

~Nebula

Comment

Hi there,

If you do decide that you'd like to troubleshoot this further, please do pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) and we can look into this with you.

~Nebula


19 Sep

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova


17 Sep

Comment

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will help you out.

- Ikaros


16 Sep

Post
    on News - Thread - Direct
Commanders.

Apologies, the sale has seemingly decided to go offline for the weekend, which we appreciate is once again not optimal.
The team have been alerted and we’ll do what we can to get it back as soon as possible.

o7
Post
    on News - Thread - Direct
Sorry for the acknowledgment delay Commanders, but your discounts are back.
Thank you once again for your patience o7
Have a great remainder of your weekend.

14 Sep

Post
    on News - Thread - Direct
[ATTACH type="full" width="766px" alt="1920x1080.png"]367226[/ATTACH]


Greetings Commanders.

Following the final (unexpected?) 'hurrah' of Summer last week, let's assume Autumn is now on the way for us and celebrate that fact with a September Sale in the Elite Dangerous Gamestore.

OFFERINGS
[LIST]
[*]30% off Ship Kits, c*ckpit Customisation & COVAS, Commander... Read more
Post
    on News - Thread - Direct
Schedule now updated once again o7
Post
    on News - Thread - Direct
Apologies once again for the unspecified reschedule of Frameshift Live.

We'll update you as soon as possible with our September stream date. Thanks.

10 Sep

Comment

Originally posted by Surph_Ninja

Not even on the official forum, and support is still reaching out to help.

I’m impressed. That’s good customer service.

Thank you for the kind words, o7!

~Nebula

Comment

Hi there,

I'm sorry to hear about this. Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?

~Nebula


09 Sep

Comment

Hi there!

If you haven't done so already, please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new)?

We can then look into this with you :-)

~Nebula


06 Sep

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


05 Sep

Comment

Hey CMDR,

If you are still having trouble with the installation, please send in a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros

Comment

Hi there,
I'm sorry to hear about this. Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?
~Nebula


04 Sep

Comment

Hi there, I'm sorry to hear that you're having difficulty getting in-game.

Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?

~Nebula