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30 Jan

Push account: How to Spot it

Comment
    Silmaril on Forums - Thread - Direct
We have more than adequate resources to be able to do this, we are after all professionals and more than adept with software :)
The thread will now be closed to prevent further repetition of this subject.  

29 Jan

Push account: How to Spot it

Comment
    Herodite on Forums - Thread - Direct
@SmillaJaspersen Best thing to do is let Support handle it :) As @Silmaril said above they're unable to discuss the intricacies but the investigation is extensive :D... Read more

28 Jan

Elvenar: The Forbidden Ruins

Video

Elvenar Love: Solutions.

Post
Dear Humans and Elves,

Here is the solution to our Valentine's Competition:
  1. Barracks: Elvenar
  2. Crystal Manufactory: Fairies
  3. Orc Portal: Goblins and Orcs
  4. Main Hall: Dwarves
  5. Marble Manufactory: Woodelves
  6. Spring Grove: Halflings
  7. Steel Manufactory: Elvenar
We hope you have enjoyed the Competition!  

Push account: How to Spot it

Comment
    Silmaril on Forums - Thread - Direct
Please bear in mind that every report we receive is investigated and any players that are indeed breaking the rules are dealt with accordingly.
Punishments can be quite wide ranging as we can of course remove resources, buildings or give a full game exclusion in these circumstances.
Due to PII laws we cannot discuss other players, but rest assured that players are taken to task when the need arises.  

26 Jan

View Archived Tourney and Spire Points

Comment
    Herodite on Forums - Thread - Direct
This has been passed over for consideration :)

Kind Regards

Herodite.  

25 Jan


22 Jan


21 Jan

Game Selectively Doesn't Respond to Clicks

Comment
    Solanix on Forums - Thread - Direct
@FatehpurSikri, did you reset your modem as well? Let the rest of the family know that the internet will be gone for a few minutes and take it off the power. Could you wait a few minutes and plug it in again? Without knowing what browser you are using, it is difficult to recommend using a different one. Another thought: Are you using a wireless mouse? If you do, are the batteries still okay? As you can see, many things can go wrong. Fingers crossed that you can overcome your problems or that you at least manage to reach out to our support team. :)... Read more

Game Selectively Doesn't Respond to Clicks

Comment
    Herodite on Forums - Thread - Direct
Hmmm.... very unusual. Please try this link to contact the Support Team: https://en.forum.elvenar.com/index.php?pages/contacting_support/

Again, let me know if you're having trouble doing this :)

Kind Regards

Herodite.  

Game Selectively Doesn't Respond to Clicks

Comment
    Herodite on Forums - Thread - Direct
Hi @FatehpurSikri

I would recommend clearing your cache. Give that a go and come back to me if the issue still persists :)

Kind Regards

Herodite.  

The Forbidden Ruins

Comment
    Silmaril on Forums - Thread - Direct
Apologies for misinterpreting @FatehpurSikri - our Buildings set has foxed a few players this time.  

Live Q&A: The Forbidden Ruins

Video
See transcript

20 Jan

The Forbidden Ruins

Comment
    Silmaril on Forums - Thread - Direct
This event does not have a Grand Event building @FatehpurSikri This time we have a set, made up of six seperate buildings. Please check out the Announcement or our Wiki as these both cover these buildings and of course the power of the set :)  



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