Original Post — Direct link

Whenever I sign in and it asks for a verification code it doesnt actully send me one so i emailed support about it who told me to whitelist the email, check junk pile etc. they also informed me to change the email associated with the account so i send another email to change the email associated and they reply saying that the swap email feature is disabled so what else do i do now as i cannot sign in and ive tried pretty much everything?

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over 3 years ago - /u/Sova13 - Direct link

I suppose in another letter you did not explain the reason for the change of mail. Write me your email with which you wrote to us

over 3 years ago - /u/Sova13 - Direct link

Originally posted by -Triv

sorry for the late reply

Thank you, I will clarify the information.

I think you should hide your email address, don't write it publicly

over 3 years ago - /u/Sova13 - Direct link

Originally posted by -Triv

sorry for the late reply

I was informed that you just received an email.

Try to receive the letter with the code again, it should work now

over 3 years ago - /u/Sova13 - Direct link

Originally posted by -Triv

It worked now thank you for your help. To clarify was this an issue on my side?

For some reason, the sending of letters may be suspended on our part

over 3 years ago - /u/Sova13 - Direct link

Originally posted by gladiusspartacus

Hey, i've sent a chat message to you, i have the same issue as everyone else, verification code sent but nothing on the email, cant do anything, tried also to email support team but no response..

Hello, I will answer in a PM

about 3 years ago - /u/Sova13 - Direct link

Originally posted by Doctadalton

Hello, this threads kinda old but I am having this same issue, can you offer any assistance?

Hello. The problem only with the launcher code? Or with any letters from us?
Please write answer to my PM)

about 3 years ago - /u/Sova13 - Direct link

Originally posted by mushipeas

Okay, restarting and rerunning seemed to have helped. I got the email on the first attempt. Not sure what was causing the original problem.

Fine)

Most likely it was a timeout