[2023] Ban hammer?

I want to be very clear-noone has been banned for talking about aboriginal culture in a neutral - positive way since I have started working here in 2017.

Racism is absolutely not tolerated in Gems of War.

I’ve reviewed the ban and am satisfied it was for breaking the community guidelines and nothing to do with the player talking about aboriginal culture.

If your friend wants to appeal the ban they can contact support and we will explain the reason to them.