almost 3 years ago - Kafka - Direct link

Hey, sorry some of you are having this issue.

When did this start?
Do you just have the one controller plugged in? Or multiple?
Is your Windows version fully up to date? Did this start after a Windows update or after the latest game update? Sometimes making sure Windows is fully up to date will solve controller issues.

Are you trying to switch between playing with your mouse and the controller while playing Gems of War or are you just trying to play with the mouse while the controller is connected?

Do you have issues with the controller/mouse in any other games?

Also, correct we sort of use holiday and vacation interchangeably here.
Public holidays are when the entire office is closed.
Salty is currently on leave, it’s not a public holiday.

almost 3 years ago - Kafka - Direct link

I’m curious if you have the issue with the xbox controller when your flight controllers aren’t plugged in. You should be able to play the game with unused controllers plugged in but I can see from the video that something is kicking it back to the controller. This usually only happens when a controller is used (which you’ve made very clear you’re not doing). If it was as simple as a sticky button I’m sure you’d have worked that out by now, so I’m wondering if it’s a thing with having the other set of controllers plugged in and it kicking around between the different controllers for some reason.

You don’t use a touch screen/tablet at all do you?

almost 3 years ago - Kafka - Direct link

I was asking about the tablet/touchscreen not to give you an alternative way to play but to see if you had any such devices plugged into your PC as a possible cause of the problem rather than your Xbox controller and flight controllers themselves.

I couldn’t tell you why it’s working after you went to bed even though nothing was changed, we didn’t change anything on our side.

If it starts happening again, I would go right back to basics, unplug all controllers, check for the issue - if there’s no issue - plug one thing back in - test again. Plug the Xbox controller in last. See what happens if you have just the xbox controller plugged in but not your flight controllers as well.

If we can identify what combination of things plugged in is causing the problem it will help us pinpoint the exact problem.