Gems of War

Gems of War Dev Tracker




09 Jun

Post
    Jeto on Forums - Thread - Direct

Originally published at: https://gemsofwar.com/raid-boss-weekend-urskaya/

Returning Raid Boss Troop: Berengari Berengari has returned to lead Urskaya during this weekend’s Raid Boss. You can get her from the Event shop during this event. New Weapon: Ruthless Defense This weekend it will be available in both the Event shop, and in the Soulforge. Please note that some of the Social Collectibles that…

Post
    Jeto on Forums - Thread - Direct

Originally published at: Forest of Thorn Trial Changes – Gems of War

Due to a public holiday when Weekly Reset occurs, we are making changes to next week’s Forest of Thorns’ trials today, so players can enjoy these changes when the Epic Trial begins. We will be changing the Player team for Trials in Forest of Thorns to the following: Forest Troll Green Seer King Avelorn Earth…

Comment
    Bramble on Forums - Thread - Direct

Hello everyone :slight_smile:

Quick announcement that in the next couple of hours then you will find out about your beta application!

Also, as there is a public holiday this Monday, June 12th which means the start of the official beta is pushed back to the next day on Tuesday, June 13th 2023. (As I’d rather not leave you guys stranded)

TLDR: Please check your emails and be ready to go by/on Tuesday!


08 Jun

Comment
    Bramble on Forums - Thread - Direct

Hello :slight_smile:

@AgentLabKoat
As this issue involves more sensitive information, please contact support via ticket with the exact same details as you have posted here.

Information Needed:

  • Invite Code
  • Type of Shrine Purchased
  • Playstation Receipts, from the console purchase history
  • Photos of the CLIFFY Error Code
  • What you actually happened.
Comment
    Kafka on Forums - Thread - Direct

Hey @Dwuemka this is a separate issue (as you’ve mentioned) which we’re also looking into, sorry for the mix up in the other thread. I’ve split your posts out from the other issue’s thread into a new one so we can keep them separate.

We’re currently looking into whether this is caused by a memory usage issue on some devices.

If I could get you to send me some additional information, we’ll check to see if your issue matches up with that theory as well or not. We’re trying to confirm by gathering this information from a number of players as well as checking for errors on the affected accounts from the back end.

You can post the information in this thread, DM me this information on the forum or send a support ticket, whichever is most convenient for you.

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Comment
    Bramble on Forums - Thread - Direct

Hello, :slight_smile:

@shadowcsdark
Please contact support via ticket to help resolve this issue.

Comment
    Bramble on Forums - Thread - Direct

Hello :slight_smile:

For those who are unwilling to update/troubleshoot.

Please note that if you are unwilling to update your game to the latest content then unfortunately that problem will persist on your current version until you either clear data/cache or uninstall and reinstall the game.

And unfortunately, the development team will not be able to help you further.


07 Jun

Comment
    Bramble on Forums - Thread - Direct

Hello :slight_smile:

@Dwuemka
Unfortunately, if you would like to ensure that your device has received the fix/changes the developer working on this issue has made, please do clear data / cache at the very least if you are unwilling to uninstall and reinstall Gems of War.

(You won’t lose progress in the game if you remember your account details - especially the invite code.)

Comment
    Bramble on Forums - Thread - Direct

Hello :slight_smile:

Can anyone else please confirm if Skelly Cat is now fixed?


06 Jun

Comment
    Bramble on Forums - Thread - Direct

Hello, :slight_smile:

@Maisie
Thank you for the screencapture.

I’ll let the development team know about this the doubled title!

Comment
    Kafka on Forums - Thread - Direct

This is on the list of changes we want to make when we have time to review the offers.

Comment
    Bramble on Forums - Thread - Direct

Hello :slight_smile:

Fix and compensation should be live, please check your mailbox