Hello 
Just a heads up that the development team is rolling out a fix for this issue in the next 24-48 hours and Kurandara should be available in all appropriate chests.
And as for compensation,
and
Thank you again for reporting this issue @Fourdottwoone ...
Hey all!
I reported this to the team first thing this morning after noticing myself.
The dev team is currently investigating, as soon as this is resolved we will look at compensation as well.
And once we have any further information, a member of the CX team will jump in here again!
Agreed that would be a terrible idea, which is why we’ve been looking for the cause of the issue to try to understand it and implement a fix to the actual problem. In lieu of finding an issue in the project so far though that could cause this we’ve also been trying some things to attempt to speed things up as well.
Originally published at: Sage Advice (Nintendo Switch) – Gems of War
New Epic Troop: Fakyr the Wise Fakyr the Wise will be available this week for 400 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time. World Event: Gems of Lore There are 6 battles that players can encounter during the event:…
Originally published at: https://gemsofwar.com/isnt-it-ironic/
New Epic Troop: Iron Vlasta Iron Vlasta will be available this week for 400 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time. World Event: Order of the Bear There are 6 battles that players can encounter during the event: Frost…
We’re still actively investigating this.
It’s going to be raised again on Monday and I’ve sent some additional information to the development team from the info you’ve all provided, thank you so much and thank you again all for your extended patience while we do our best to get to the bottom of this issue.
We’re currently investigating if there is a RAM usage issue on just some devices after other attempted fixes and checks haven’t resolved some graphics issues for some users. I’m wondering if this issue here is related or not.
I’ll DM you @Maisie to get some more specifics about your RAM usage just in case.
@DAeron we have a test wall with devices with various specs from very old low end devices to the latest Samsungs etc.
We can’t reproduce the issue on our test Android devices still, so this is going to need some more indepth investigating on Monday.
In the meantime you can try to reinstall to ensure you have all the latest game files.
Also can you let me know which device model and Android version you’re on as well as how much free storage and RAM your device has?
I’m very sorry this issue has popped up for you all again especially when we were expecting it and thought we’d fixed it already, and I know reinstalling can be a pain on mobile (please make sure you connect to wifi so you don’t use your mobile data).
Originally published at: https://gemsofwar.com/a-new-mythic-approaches-leio-nintendo-switch/
New Mythic Troop: Leio Leio will be the only Mythic Troop available in Glory, Gem, Guild & VIP Chests for the next 7 days.
I’ve let the team know, thank you for confirming those steps @Maisie
We test the fix earlier in the week and had no issues so we’re taking another look.
Hey, we were 
Have you all tried exiting and re-opening the game after daily reset and also downloading all assets from the in game settings menu already?
Originally published at: Bounty Weekend – Skelly Cat – Gems of War
New Bounty Troop: Skelly Cat The Skelly Cat from Khetar, is this weekend’s Bounty Captain. The Skelly Cat will be available in the Bounty Shop, and will appear in Gold, Glory and Guild chests in 3-4 weeks’ time.
devtrackers.gg
