devtrackers.gg
Hello 
Thank you for the screencapture!
And also for everyone else thank you for confirming that this is fixed!
Hello
Thank you for the screencapture!
And also for everyone else thank you for confirming that this is fixed!
Hello
No, The forums is the place to go for bug reports. Sometimes with certain cases like these you may be asked to escalate with a Support ticket for your own privacy reasons or if the development team might need more information to investigate or resolve your issue.
I hope this clarified things!
Hello
Thank you for the video and for the testing.
What platform did you discover this issue on?
Hello
@MysticWeirdo
Could you please send screencaptures of this in the current Support Ticket you currently have?
(And any screencaptures of receipts for any purchased titles/emoji packs)
Hello everyone
Just an update that there should be a fix for this issue rolling out in the next 24-48 hours.
Please make sure to restart your Gems of War game completely and ensure that you have all latest updates to ensure that your account/device does receive this fix.
If this issue has not been resolved for your account after the next 2 days, please send us a support ticket with your Invite Code and Platform.
Hello,
Thank you for the screencaptures and also for stating what platform everyone is encountering this issue on.
I’ve let the development team know about this issue with the trial teams!
Hello
@KeiFlox and @MysticWeirdo
Is “Dragonborn” currently unowned for you still?
@MysticWeirdo
And also, are any of these titles still locked for you? (That were previously unlocked and owned by you)
Hello
Thank you for providing your invite code.
Also, for @GamingMasterLT, @P3wm4 and @wwinston
If you haven’t already, please contact Support through a ticket just in case more details are needed!
Hello
@Player1
Thank you for providing more screencaptures to go with your report.
I have added them into the report for the development team about this issue!
Hello
Just a heads up that I’ve let the development team know about this issue.
Hello
@KeiFlox
Thank you for the screencaptures!
As the title is an older one, the title should be higher up in the top of the list.
Hello
@GamingMasterLT @P3wm4 @wwinston
I’ve reported this issue to the development team.
If you are currently still experiencing this issue:
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