[2021] unplayable with controller (edit: fixed)

Hello, it's weird that the controller can self control the setting, would you offer the log to us so that we can investigate into it?
For log:
Make your way to game installation folder/logfile. Here you can find all logs with the timestamps, you then can recall when the issue happened and send all possible logs via cloud drive.

Originally posted by meric1985: Tried playing it as of July 31st and it was unplayable. Using an xbox one x controller and it would freeze, start doing random controls, etc. Even in the settings it would start changing things on it's own and become unresponsive. I will try with other controllers later.

Hello, it's weird that the controller can self control the setting, would you offer the log to us so that we can investigate into it?
For log:
Make your way to game installation folder/logfile. Here you can find all logs with the timestamps, you then can recall when the issue happened and send all possible logs via cloud drive.

Originally posted by meric1985:

Originally posted by Gunfire Reborn: Hello, it's weird that the controller can self control the setting, would you offer the log to us so that we can investigate into it?
For log:
Make your way to game installation folder/logfile. Here you can find all logs with the timestamps, you then can recall when the issue happened and send all possible logs via cloud drive.

thank you for reaching out. I'll try that when I get back to the computer I used when it happened.

Thank you! The controller experience is one of the key aspects for us to improve the game, so we'd like to investigate into this issue asap.

Originally posted by meric1985:

Originally posted by Gunfire Reborn: Thank you! The controller experience is one of the key aspects for us to improve the game, so we'd like to investigate into this issue asap.

Hi, I found the folder logfile for the date but can't open it or anything. What do I do with them?

you can upload the log to a cloud drive and share the link with us.

Originally posted by meric1985:

Originally posted by Gunfire Reborn: you can upload the log to a cloud drive and share the link with us.

https://drive.google.com/file/d/1UoHdKRqc7R1jhf_RvgNQDEowaq5YyV4g/view?usp=sharing

Need permission.

It looks like something goes wrong when the game identifies your controller. Could you send a photo of your controller? You can also upload your photo to cloud drive.

Originally posted by meric1985:

Originally posted by Gunfire Reborn: It looks like something goes wrong when the game identifies your controller. Could you send a photo of your controller? You can also upload your photo to cloud drive.

It's just a regular xbox one x controller. The new version.

what's your steam input setting?