devtrackers.gg
over 1 year
ago -
Zi Xiao
-
Direct link
Based on the investigation conducted by the devs, we have reached a conclusion regarding the main feedback from players of audio aspect:
The issue stems from the recent update of the Steam client, where the built-in web browser in Steam remains open during gameplay. In some cases, players' web browsers open the store page of the game (for example when you have clicked on DLC purchases or similar actions). Consequently, promotional videos and images from the game store page start playing round by round, causing players to hear the background music of promotional PV video every half a minute. Additionally, due to the browser's hidden nature, players are unable to locate the source of the sound or find a way to turn it off.
Therefore, we recommend that players can press the shift+tab to open the interface and then disable the web browser option. This will resolve the issue temporarily, and we will need assistance from the Steam platform to address the underlying problem.
Thank you all for your support and understanding.
The issue stems from the recent update of the Steam client, where the built-in web browser in Steam remains open during gameplay. In some cases, players' web browsers open the store page of the game (for example when you have clicked on DLC purchases or similar actions). Consequently, promotional videos and images from the game store page start playing round by round, causing players to hear the background music of promotional PV video every half a minute. Additionally, due to the browser's hidden nature, players are unable to locate the source of the sound or find a way to turn it off.
Therefore, we recommend that players can press the shift+tab to open the interface and then disable the web browser option. This will resolve the issue temporarily, and we will need assistance from the Steam platform to address the underlying problem.
Thank you all for your support and understanding.