[2020] Game crashes during specific moments

Sorry to hear about this! I’ve looked at your output_log and it indicates an additional crash log was created at C:/Users/ECCLES~1/AppData/Local/Temp/Eleventh Hour Games/Last Epoch/Crashes. Please upload the one that matches the time of the output_log you just posted (multiple crash reports are kept).

If you haven’t already, I would recommend following this support article. I haven’t heard of the game failing to be recognized by steam outright, so I can’t give more specific advice unfortunately.

If the problem persists after verifying the game’s files (or re-installing if necessary), it would be helpful to get more log files from you. This crash you uploaded occurred when entering Council Chambers, but if you crash when entering a different zone or even during normal gameplay, it’s worthwhile to upload the output_log and crash log again.

Thanks for taking the time to post and get us log files, I appreciate it!

Unfortunately the files you’ve uploaded don’t give me a clear course of action to recommend.

We are making lots of backend changes for 0.7.7, so I can’t really put much time into investigating this currently, as it may not apply any more. If you encounter issues after the patch, please let us know. Thanks!

Could you please make a new thread post the same files as Ecclessia did? Not every case is the same so having more diagnostic files can help us get a clearer picture. Thanks!