[2020] Game can't launch, white screen and then closes

Sorry about the issue! Looking at your log file, the game seems to be running out of memory during the startup process. I would recommend restarting your computer and closing any unnecessary applications. Then, when you open the game, avoid interacting with it until it’s fully loaded.

If the issue persists, please upload your crash report(s) from C:/Users/Wenhao/AppData/Local/Temp/Eleventh Hour Games/Last Epoch/Crashes, as indicated by your log file.

We are working on optimization with each patch, but unfortunately these issues do happen sometimes.

Unfortunately you’re likely running out of video memory, rather than system memory. This means you would need to upgrade your graphics card. A 4GB RX 580 or 6GB GTX 1660 should be enough, in terms of currently available graphics cards, though a higher-tier card will be some amount better of course.

There are other things that could be done (i.e. reinstalling graphics card drivers), but at this point I’d recommend waiting for future updates unless you’re having problems with other software.