It’s actually super easy to start a private conversation with the appropriate people. Just send a support ticket request. https://support.lastepoch.com/hc/en-us/requests/new
It’s actually super easy to start a private conversation with the appropriate people. Just send a support ticket request. https://support.lastepoch.com/hc/en-us/requests/new
I’m cautious to suggest a carte blanche answer here but from what I think you’re talking about, I would be extremely surprised if we would ban someone for what sounds like essentially a private bug report. We have had people come to us with things like free game exploits in the past (which have been fixed) and we didn’t do anything to their accounts or ban them. Punishing people for helping us plug the holes doesn’t make sense to me at all.
It sounds like you’ve read the CoC pretty thoroughly already but from the sounds of it, the bad thing would be to post it all publicly on our forums.
As a general note, a lot of stuff is changing in how we do networking in general next patch so it’s possible that some of these thins are not applicable. It’s really hard to say without knowing what it is though.
Our support email is the best place to send information. Depending on what it is you want to share, it would need the attention of different devs, and that’s something we would want to handle internally. Trying to contact a specific dev is unlikely to result in it landing in the right hands needing them to read through it and understand who it actually needs to go to pulling them away from what they’re working on.
This is the kind of thing support exists for, getting the right information to the right places while causing as little disruption to people’s work as possible. As Mike previously mentioned, banning people for privately reporting things to us to be fixed generally doesn’t make a lot of sense, so I wouldn’t be concerned about that. And as far as "a few ‘f’ bombs’ in the videos, we’re all adults. As long as what you’re saying isn’t illegal, it may not be ‘pleasant’ to listen to, but we’re not going to suddenly go into hulk mode because we heard someone swear.
So the best contact would be [email protected], or by using the ticket system here: https://support.lastepoch.com