Yes
Yes
We are aware of the issue with our log-in services in the Americas region and are investigating now.
Pot of Greed is a magic card that allows you to draw two cards from the top of your deck and add them to your hand
wait? pot of greed is a magic card? that lets you draw two cards? from the top of your deck? and ad them to your hand????!!!???
wait, what does pot of greed do?
So if I understand correctly, support CANNOT fix the issue, because they can't access our decks?
And we can't fix the issue, because we can't enter our collections... So we're sol?
Edit: Its fixed for me now. Riot support never responded to my ticket, so I cant say if its fixed FOR ME or fixed in general, but I am able to play now and the deck is no longer causing any issues. It's still there, Im about to delete it because f**k this happening again, but if I had to guess Riot actually fixed the game breaking issue, as opposed to just deleting the decks causing the issue, so good on them.
Player Support has been giving the game team IDs so we can manually delete problematic decks until a more global fix goes out in an upcoming update.