Lost Ark

Lost Ark Dev Tracker




11 Feb

Comment
    Roxx on Forums - Thread - Direct

More information will be available tonight.

Post
    Roxx on Forums - Thread - Direct

Greetings, heroes! We have an update to share on what happens to character names after a character is deleted.

When a character that is Level 10 or lower is deleted, that character’s name will be available for reuse right away. If a character is Level or 11 or higher, when they are deleted their name will be recycled for reuse after a 60 day period passes.

We hope this makes things a bit easier when it comes to naming your character in Arkesia!

Comment

Hey!

I’m glad you got it resolved!

Good luck in Arkesia!

Comment

We have verified that if you start your Awakening Skill Quest Chain on one character, then switch to another character and complete the Awakening Skill Quest Chain there, you will not be able to complete the quest chain on the first character and will be prevented from unlocking your Awakening Skill.

We have escalated this bug for a fix with the team, and will provide updates as they become available.

Comment

We have verified that if you start your Awakening Skill Quest Chain on one character, then switch to another character and complete the Awakening Skill Quest Chain there, you will not be able to complete the quest chain on the first character and will be prevented from unlocking your Awakening Skill.

We have escalated this bug for a fix with the team, and will provide updates as they become available.

Comment

We have verified that if you start your Awakening Skill Quest Chain on one character, then switch to another character and complete the Awakening Skill Quest Chain there, you will not be able to complete the quest chain on the first character and will be prevented from unlocking your Awakening Skill.

We have escalated this bug for a fix with the team, and will provide updates as they become available.

Comment

We have verified that if you start your Awakening Skill Quest Chain on one character, then switch to another character and complete the Awakening Skill Quest Chain there, you will not be able to complete the quest chain on the first character and will be prevented from unlocking your Awakening Skill.

We have escalated this bug for a fix with the team, and will provide updates as they become available.


10 Feb

Comment
    Seawolf on Forums - Thread - Direct

Please direct these questions to Smilegate RPG, as a publisher Amazon games has no influence on the rights of other publishers.

Comment
    Roxx on Forums - Thread - Direct

Thanks for the reports, will make sure this is escalated with the team

Comment
    Roxx on Forums - Thread - Direct

Right now, server transfers do not currently permanently exist in any version of Lost Ark, so we will have to work through any of those possibilities with Smilegate RPG. We definitely understand that they are an important feature.

Comment
    Seawolf on Forums - Thread - Direct

If you folks were on the Galatur server, we are aware of the issue and working to address it.

Comment
    Roxx on Forums - Thread - Direct

There are literally over 1.5 million of you and Founder’s Packs aren’t off sale yet, so also potentially a problem…

Comment
    Roxx on Forums - Thread - Direct

We are aware of this issue, and are working on steps to help address it. Please expect more news later today.

Comment
    Roxx on Forums - Thread - Direct

Please contact Steam support for a refund. Our community managers cannot issue refunds or help with transactions.

Comment
    Roxx on Forums - Thread - Direct

Please note that we have additional steps being put in place that we will share later today that will further address the issues and situations surrounding queues

Comment
    Roxx on Forums - Thread - Direct

Totally! Wanted to respond prior to update just to make it clear since I can do this more quickly :smiley:

Comment
    Roxx on Forums - Thread - Direct

This has been updated, it is not a bug. An update is being prepped, but uh, busy day and other topics have taken precedence.

Comment
    Roxx on Forums - Thread - Direct

I don’t think this has been shared here, but in case you haven’t seen it, we have put steps in place to prevent queues from increasing immediately: Character Creation Limits and Additional Servers

We will also have additional information to share on this topic later today (currently finalizing, which is why it is not right now) which should help to address some player concerns.

Comment
    Roxx on Forums - Thread - Direct

We are not banning anyone, but we will be revoking items that were claimed in this way

Comment
    Roxx on Forums - Thread - Direct

The post is explicit and correct