Hello,
Due to yesterday's degraded performance, players may have experienced issues with making purchases or redeeming codes. As a result, our support team has been working to ensure all players have received their missing items. This should happen automatically, however you will not receive any in-game notification once the items are added to your account.
Additional information is available below. Due to the expected number of contacts and the holiday weekend, players who contact support may experience a longer than average wait time for a response. We apologize for the inconvenience, and thank you for your patience.
Missing Purchases (Gems, Bundles, Packs – Does NOT ...
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