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| 8s | hey guys welcome back to another dev |
|---|---|
| 10s | video with new world we're going to go |
| 12s | over quite a few things today we have a |
| 14s | long list so let's dive right in the |
| 16s | first thing that we're going to talk |
| 17s | about is we're going to deep dive into |
| 19s | march we're going to go over the weapons |
| 21s | in combat we're also going to go back |
| 23s | into reducing friction i know it was |
| 25s | requested that we go into a little bit |
| 27s | more detail we're going to go over |
| 29s | upcoming events customer support which |
| 31s | is another big question community |
| 33s | questions actually from the forums and |
| 36s | streamers and then finally the roadmap |
| 39s | and with me today is scott lane and how |
| 41s | are you feeling about all that i'm |
| 42s | excited like we've been wanting to talk |
| 44s | about a lot of this for a long time |
| 46s | especially the road map but there's a |
| 48s | ton of great content in today's episode |
| 49s | so let's uh let's get started all right |
| 57s | okay guys so we are gonna go into a deep |
| 59s | dive with the upcoming stuff um joining |
| 62s | me today is rob chesney mike willett and |
| 65s | charles bradbury our art director um so |
| 68s | we're gonna go a little bit into the art |
| 70s | side of things too which is really |
| 71s | exciting uh let's just start off with |
| 74s | what are the pieces of new content that |
| 76s | march is going to be experiencing well |
| 78s | we're real excited about this so we have |
| 81s | a brand new expedition the tempest's |
| 83s | heart which is the merk guard expedition |
| 85s | and this is kind of like the whole |
| 86s | finale of the isabella arc uh which is |
| 89s | part of our story and so rob's going to |
| 91s | dig into that in just a sec i just want |
| 93s | to get out a couple of things we're |
| 94s | doing first super excited about it and |
| 96s | then we're also introducing a brand new |
| 98s | weapon type uh the blunderbuss right so |
| 100s | it's a mid-ranged uh weapon uh that uh |
| 104s | basically scales off a strength and and |
| 106s | we're really excited about those two |
| 108s | editions that are coming but we should |
| 111s | definitely dive right back in yeah i |
| 113s | mean this is the diving deep so you're |
| 116s | just giving us a little taste now i mean |
| 118s | you want to talk about the story or you |
| 119s | want about the art first the story |
| 121s | we can touch either i mean there's |
| 122s | there's so many new additions to it |
| 124s | because you're you're diving into the |
| 126s | mind of isabella so what we've we've |
| 128s | tried to like this is one of our larger |
| 130s | expeditions multiple bosses multiple |
| 132s | encounters against isabella uh and some |
| 135s | transformative if you will |
| 137s | and and then uh some kind of like new |
| 139s | set pieces that are just like awe |
| 142s | inspiring and super interesting i think |
| 144s | that's actually a really good place to |
| 145s | start is |
| 146s | that evoking that story visually yeah so |
| 149s | tempest heart we really wanted this to |
| 151s | like push the limits of what we could do |
| 152s | visually with a with an expedition space |
| 155s | like this is sort of a surreal like |
| 156s | supernatural dive into an alternate |
| 158s | reality space like looking at if a space |
| 161s | is like totally taken over by corruption |
| 163s | and chaos like how do we express that |
| 165s | and also digging into like isabella's |
| 167s | story a little bit and we wanted really |
| 168s | big set pieces is kind of showcase that |
| 171s | and like feel really different than |
| 172s | something players have experienced |
| 174s | before and and have this like big final |
| 176s | showdown with isabella in a really cool |
| 178s | space |
| 179s | yeah and so i mean that's you know if |
| 180s | you've been following story that's the |
| 181s | culmination of the entire main story arc |
| 184s | from the the beginning of the game when |
| 185s | you first wash up on the beach but one |
| 187s | of the things that you know i think is |
| 188s | super cool about it i mean the whole |
| 190s | idea of a tournament this idea where um |
| 193s | you know it's an island where everyone |
| 194s | lives forever death is no longer the |
| 196s | threat but the threats are actually |
| 198s | you know they're more they're more |
| 200s | psychological you know they're threats |
| 201s | of insanity they're threats of despair |
| 204s | they're threats of corruption and like |
| 206s | so this whole idea of um isabella and |
| 209s | like the way she's embraced corruption |
| 211s | it is it's a psychological thing and |
| 213s | that's why the final realization of it |
| 215s | is like going into the you know the core |
| 217s | of her power is |
| 219s | going into her mind and and |
| 222s | the way that she fell to corruption as |
| 223s | players go through they'll you know |
| 225s | they'll get to see uh little vignettes |
| 227s | showing uh pieces of isabella's story |
| 229s | from the past and uh you know even meet |
| 230s | a character |
| 231s | um who has a personal connection |
| 233s | isabella outside the expedition who will |
| 236s | uh who is really interested in uh |
| 238s | uncovering all of her story so i think |
| 240s | uh yeah there'll be a lot more |
| 242s | i mean all of israel's story i guess is |
| 244s | revealed here that that we haven't shown |
| 245s | so far so it's pretty exciting there's a |
| 247s | ton of like little easter eggs therein |
| 248s | like we put a bunch of like hidden side |
| 250s | things that you can collect and utilize |
| 252s | in order to unlock other things |
| 254s | uh the repeatable quests that are like |
| 257s | outside of the expedition that you can |
| 258s | gain uh delve into like |
| 261s | other little corners of like her |
| 263s | personality and why she is the way |
| 265s | he's there that's that no no no no no no |
| 267s | no no no no no no no no no no no no no |
| 267s | no no no no no no no no no no no no no |
| 267s | no no no no no no no no no no no no no |
| 267s | no no no no no no no no no no no no no |
| 267s | no no no no no no no no no no no |
| 267s | barcamini's does not travel all right |
| 269s | fine he waits for simon oh okay all |
| 272s | right fine all right |
| 274s | i love i love his outdoor requests or is |
| 276s | he sitting outside just like wanting |
| 278s | more |
| 279s | but these ones are really focused on |
| 281s | like like finding out what made her the |
| 284s | way that she is and also the reflection |
| 287s | of like her mental state and |
| 289s | and having no reprieve and constantly |
| 290s | being at the at the will of these forces |
| 292s | of corruption and then her own kind of |
| 294s | like desires so we hope players are find |
| 298s | it fascinating and beautiful and and |
| 300s | creepy all at the same time yeah so |
| 302s | you're talking a lot about wrapping up |
| 304s | like the main storyline right but this |
| 307s | isn't the end of the game you're just |
| 309s | getting warmed up so where |
| 311s | you know where is the story going to be |
| 313s | going next yeah it's pretty exciting and |
| 315s | you know when players finally do defeat |
| 317s | isabella uh we actually have a cinematic |
| 319s | that that foreshadows what's coming up |
| 322s | and uh and really you know if you look |
| 324s | back at the story arc so far like you |
| 326s | know players have have been introduced |
| 328s | to the angry earth they've learned about |
| 329s | the solas lost |
| 331s | um and these this ancient civilization |
| 333s | that was here before that uh there's |
| 335s | just a huge amount of mystery |
| 336s | surrounding um and you know without |
| 338s | giving too much away obviously i mean |
| 340s | those are these are the mysteries that |
| 342s | we're gonna explore as we go forward and |
| 343s | we're gonna deal with these different |
| 345s | um groups and you know corruption may |
| 347s | not be the threat in the next story arc |
| 349s | um but precisely like some of the forces |
| 352s | and the characters that the player |
| 353s | encountered in the main storyline so far |
| 356s | will will be coming back and perhaps |
| 358s | like |
| 359s | you know not as friendly as you thought |
| 360s | they were in your first meeting |
| 362s | suspicious |
| 364s | yeah i was gonna jump on that in this |
| 366s | expedition in the cinematic and kind of |
| 368s | beyond that i think we're really looking |
| 370s | at how we tell story and trying to come |
| 372s | up with new ways to like present |
| 374s | narrative and story to the player so |
| 375s | they can like ingest it in new and |
| 377s | interesting ways that kind of ups the |
| 378s | ante for the whole game a little bit |
| 380s | which i think is exciting i love |
| 382s | cut scenes all that so that that's great |
| 385s | to hear since we're talking about story |
| 387s | elements i want to go back to the |
| 388s | blunderbuss so blunderbuss is our brand |
| 390s | new weapon mid-range weapons scales on |
| 393s | strength and intelligence there's two |
| 395s | different trees one where you play |
| 397s | up close you're like kind of like glued |
| 398s | to your opponent with different ways to |
| 400s | like control them with like uh grappling |
| 402s | hooks and netting and big spread shots |
| 404s | and the other one is more like keep away |
| 406s | where you can blast opponents back and |
| 408s | then land grenade shots on them and a |
| 410s | bunch of cool stuff so i love the |
| 412s | dichotomy there but what's interesting |
| 414s | to me is that you've also incorporated |
| 416s | that into like the legendary weapon |
| 418s | quest i think that's really awesome yeah |
| 419s | i mean i think that the weapons really |
| 421s | are as so many of our weapons are it's |
| 423s | really visceral feeling like when you're |
| 424s | playing with it um but yeah for the |
| 426s | story we had a lot of fun kind of |
| 427s | dreaming up what this story could be and |
| 429s | uh and it actually comes down to the |
| 431s | conflict between a designer and an |
| 433s | engineer as they're trying to build the |
| 434s | ultimate blunderbuss which is something |
| 437s | that's very familiar to us in game |
| 438s | development we're always navigating |
| 439s | these waters of different perspectives |
| 442s | and how different disciplines kind of |
| 443s | bring uh you know different uh |
| 445s | priorities to each thing that we work on |
| 447s | and i think this will be you know a fun |
| 448s | little story for players to play through |
| 450s | and then at the end of course you get |
| 451s | the the badass splendor bus that's uh |
| 453s | that's the culmination you know that |
| 454s | everything that anybody would want |
| 456s | okay well i mean anything else that you |
| 458s | want to add to this section of of the |
| 460s | dev video |
| 461s | oh well |
| 463s | it's not just that stuff that we're |
| 464s | working on we're constantly like there's |
| 466s | going to be a ton of bug fixes |
| 468s | a lot of quality of life improvements |
| 470s | that are being made uh |
| 471s | like some of which are |
| 473s | creating a lot more solo options for the |
| 475s | msq so you're not required to actually |
| 477s | run |
| 478s | certain expeditions msq so for the |
| 481s | uninitiated the msqs are our main story |
| 483s | quests or the main story lines so a lot |
| 486s | of times you would have to enter an |
| 488s | expedition in order to accomplish that |
| 490s | leg of your journey and rob's team has |
| 492s | done an awesome job of putting in |
| 494s | alternatives for solo players so they |
| 496s | can also you know hit those points and |
| 498s | keep moving along their path just in |
| 500s | case you know they don't have group |
| 502s | access or they really feel like playing |
| 504s | as a solo player and just that's their |
| 506s | deal yeah and it's nice because i play |
| 508s | with my friends but at the time they |
| 511s | actually had all done it and then when |
| 513s | it was my turn to do it you know i |
| 515s | didn't have anyone to you know do it |
| 517s | with and then i was just like well this |
| 519s | is awkward so so your friends wouldn't |
| 521s | come back and play with you |
| 523s | no i know i need new friends gotta check |
| 526s | them friends anyway but that's great to |
| 528s | hear that now you're like okay no |
| 530s | problem i'll do it myself yeah and in |
| 532s | addition to that just a couple other |
| 533s | little highlights that we'll touch upon |
| 534s | later is that uh tons of updates to pois |
| 538s | uh we've added a lot more for |
| 541s | rewards for just exploring the world so |
| 543s | more dynamic events roadside encounters |
| 546s | new wandering enemies updates to |
| 548s | wholesale pois and we're gonna talk |
| 549s | about that stuff later but we've also |
| 551s | added uh infinite ammo to weapons we'll |
| 554s | talk about that later uh in addition |
| 557s | one real big thing that i love just |
| 559s | because we love running expeditions is |
| 560s | now only one member of your party |
| 562s | actually needs to be at the entrance of |
| 564s | an expedition for everyone to |
| 565s | participate so now you don't have to |
| 567s | have the minimum requirement of three |
| 569s | present in the area it's just as long as |
| 570s | one person in your party is there |
| 572s | everyone else will get teleported in so |
| 574s | i think that's awesome because yeah |
| 576s | instead of having to wait for everyone |
| 578s | to get there now my question is then is |
| 580s | when they leave |
| 582s | do they leave out of the dungeon or do |
| 584s | they get teleported back |
| 585s | back to where they were oh all right so |
| 588s | i could be in the middle |
| 589s | farming some ore and they pull me in |
| 592s | should operate just like outpost rush |
| 594s | okay awesome that's yeah that's great |
| 596s | news |
| 597s | i'll throw out one other thing that |
| 598s | we're adding that uh you know a lot of i |
| 600s | mean players who are deep into the game |
| 602s | may not |
| 603s | appreciate as much but uh we're |
| 604s | streamlining some of the early quests in |
| 606s | the main story um like improving the |
| 608s | storytelling and making the uh the quest |
| 610s | objectives a little bit more exciting |
| 612s | and a lot more clear um and to the point |
| 614s | that charles made earlier like |
| 616s | you know even now we're looking back |
| 618s | through early parts of the game and |
| 619s | looking for opportunities to improve the |
| 620s | storytelling and certainly the the |
| 622s | presentation quality of the storytelling |
| 624s | so |
| 625s | okay ongoing that's great news all right |
| 627s | guys thank you so much for giving me all |
| 629s | this great information we're the deep |
| 631s | dive and i can't wait to experience it |
| 633s | all myself so all right thank you |
| 639s | now we're going to get into the weapons |
| 641s | in combat part of the video joining me |
| 643s | today is david verify and dave hall and |
| 646s | we're going to be going into some of the |
| 647s | questions that i pulled from the forums |
| 649s | from you guys |
| 650s | so the first one for you all today is |
| 653s | the musket and the blunderbuss |
| 655s | as we mentioned before the musket is one |
| 657s | of the you know lesser used weapons what |
| 660s | was the plan to bring now in the |
| 662s | blunderbuss which is you know many |
| 664s | looking outside in is very similar but |
| 666s | if you want to go into greater detail |
| 668s | about that yeah i think you know we |
| 670s | believe the musket has a pretty cool |
| 671s | place in the weapon pantheon so to speak |
| 674s | of new world uh the musk is obviously |
| 676s | long range |
| 677s | but the blunderbuss brings this cool |
| 679s | short range gameplay another big thing |
| 681s | is it's a strength based ranged weapon |
| 683s | which i think is going to be really |
| 684s | important right like it opens up |
| 685s | different builds different opportunities |
| 687s | you don't have to go decks now to get a |
| 689s | ranged element |
| 690s | and then lastly it brings some pretty |
| 691s | cool mobility stuff that i think is |
| 693s | going to sort of change up the gameplay |
| 695s | and get people interested about the |
| 696s | weapon okay all right so it's more of |
| 698s | like a shotgun effect and a little |
| 700s | shorter closer to you all right that's |
| 702s | exciting to know um you know as you said |
| 705s | dave can you go into detail about the |
| 707s | blender bus that we're going to be |
| 709s | getting absolutely yeah so as as dave |
| 711s | mentioned it's more of a short to |
| 712s | mid-range weapon with a high focus on |
| 714s | mobility it has two trees that we have |
| 716s | right now one is the containment tree |
| 718s | containment tree is mainly about getting |
| 720s | close to your enemy keeping them there |
| 721s | and then unloading basically a bunch of |
| 724s | shotgun shells in their face right like |
| 725s | it's a very powerful violent weapon so i |
| 728s | love it |
| 729s | and it's uh some of the |
| 730s | other abilities i got the claw shot |
| 732s | which is probably my favorite ability in |
| 733s | the game which is actually you hit the |
| 735s | enemy with it and it draws you into the |
| 737s | enemy so |
| 738s | just puts you right in the perfect |
| 739s | position to blast him um we also have |
| 741s | the net shot which will slow him down |
| 742s | trying to get away from you and then we |
| 744s | also have the a's off blast which kind |
| 746s | of the high damage close range one once |
| 747s | you get in there you can use it our |
| 749s | other tree is the uh the chaos tree this |
| 751s | one's a little more mid range we're |
| 753s | going to have splitting grenades |
| 755s | a mortar shot which is actually just an |
| 757s | entirely different game mode basically |
| 759s | switches you into it uh and you can just |
| 761s | rain down damage from like mid-range |
| 763s | around there anybody gets close we have |
| 765s | the uh the burst shot which is going to |
| 767s | knock them down so you can get away from |
| 768s | them at that point so a lot of really |
| 770s | fun ones in there and a lot of good |
| 771s | mobility on them a lot of the shots will |
| 772s | move you backwards |
| 774s | do a little things like that so i could |
| 776s | see it also driving the opponents insane |
| 779s | with you you know the shotgun sounds |
| 780s | like you're going to be moving around a |
| 782s | lot so yeah i think it's cool because |
| 784s | like the two trees offer sort of |
| 785s | different styles right like one's about |
| 787s | it's a little more on the dps right |
| 789s | right it's about like engaging with one |
| 790s | player moving towards them slowing them |
| 792s | down doing some damage and then the |
| 794s | chaos tree is a little more about |
| 795s | disruption like it'll be powerful and |
| 797s | wars uh might be good in some tank |
| 799s | builds like i think it's going to give a |
| 800s | lot of diversity okay |
| 802s | yeah all right well now you're bringing |
| 804s | in you know another weapon the first |
| 806s | weapon that you're bringing in and well |
| 807s | no i guess the void gauntlet and now the |
| 809s | blunderbuss and you know something that |
| 812s | gets thrown around a lot is the meta you |
| 814s | know what weapons of meta what you know |
| 817s | what's the favorite of everyone do you |
| 819s | guys take into consideration what you |
| 821s | know the meta is at the time um when |
| 824s | creating weapons or bringing weapons in |
| 826s | uh we definitely consider meta for |
| 828s | balance purposes right like i think |
| 830s | which weapons are being used |
| 832s | very highly uh you know is an indication |
| 835s | of how strong they are right like people |
| 837s | generally don't use the worst weapons so |
| 839s | we definitely look at that and affects |
| 840s | our choices and balance i wouldn't say |
| 842s | it's the only thing right like sometimes |
| 844s | there's just fun things people enjoy but |
| 846s | it gives us places to really investigate |
| 848s | and like go all right everyone's using |
| 850s | this ability or this weapon or this |
| 852s | build we need to take a closer look at |
| 854s | that right |
| 855s | speaking of taking a closer look we |
| 857s | bring up the void gauntlet once again |
| 859s | it's currently still kicking butt in um |
| 862s | pvp things like that are you guys |
| 864s | looking deeper into that again we are |
| 866s | looking into it a little bit i think uh |
| 869s | you know one of the things we've heard |
| 870s | is that you know why is the void |
| 871s | gauntlet like the best weapon for pvp |
| 873s | crowd control right and i think those |
| 875s | are the types of statements that i think |
| 877s | really you know we're considering |
| 878s | because that wasn't the original vision |
| 880s | for the for the weapon right like the |
| 881s | weapon was really supposed to be more of |
| 883s | a a debuffing type weapon a support |
| 886s | weapon to you know support your team uh |
| 888s | and also you know a little bit of off |
| 890s | healing so that part of it is something |
| 892s | we didn't really want it to be front |
| 894s | center so that's something we're going |
| 895s | to be looking at okay and then bringing |
| 897s | the blunderbuss in again you know it's |
| 899s | considering the meta and the balancing |
| 901s | you know you look at it the the whole |
| 903s | entire picture it's not just one |
| 904s | specific weapon yeah i think in terms of |
| 907s | new weapons we consider meta a little |
| 910s | bit less when building a new weapon just |
| 911s | because weapons take a long time to |
| 913s | build right so the meta is going to |
| 914s | shift you know two three times in in the |
| 917s | amount of time it takes us to build a |
| 918s | weapon so |
| 919s | meta is less of a concern and instead we |
| 921s | look at like you know what is the role |
| 923s | of all the weapons does this have a |
| 924s | unique place in the sort of weapon |
| 927s | pantheon you know does it provide some |
| 929s | new and different |
| 939s | else that you guys gamepl like to add |
| 941s | when it comes to the weapons in combat |
| 942s | in-game absolutely one of the things |
| 944s | we're adding in march is an in and out |
| 946s | of combat state and it's something we're |
| 947s | going to keep adding on to and attaching |
| 949s | things to the first thing we've done is |
| 951s | when you're out of combat you will have |
| 953s | a constant regen now on your character |
| 955s | so that's going to help you get back |
| 956s | into battle much much faster and i think |
| 958s | it's going to be a really big boon for |
| 960s | the early players and and for the late |
| 961s | level players too so okay that's great |
| 964s | well that's very exciting for people |
| 965s | just diving into that so thank you guys |
| 967s | so much for joining me and that's it for |
| 969s | the weapons in combat |
| 975s | okay so this section is about reducing |
| 978s | friction we did touch a bit about this |
| 980s | last month and we've even made more |
| 982s | changes since then and we're talking |
| 984s | about making more changes in the future |
| 986s | so we're going to talk about that |
| 988s | because that's why we're here surprise |
| 990s | um so guys last month how were the first |
| 993s | changes you know accepted what were some |
| 996s | things that we worked on uh i think it |
| 998s | went overall really well players really |
| 1000s | seemed to like the changes to fast |
| 1002s | travel i think that was the big one now |
| 1003s | you can zip around the map the azoth |
| 1005s | cost is you know almost negligible and i |
| 1008s | think that's great other big wins i |
| 1010s | think the housing tax reduction people |
| 1011s | really noticed uh we did some loosening |
| 1014s | of orbs for expeditions there's more to |
| 1016s | do there but i think overall the |
| 1018s | reception has been good i think you know |
| 1020s | we probably should have done some of |
| 1021s | this earlier but we're on it and we're |
| 1023s | going to keep working on it yeah it's |
| 1025s | awesome to see that we're gathering more |
| 1026s | and more feedback from the forums and |
| 1028s | you guys are getting more and more |
| 1029s | comfortable with changing certain things |
| 1030s | and and finding a nice balance can we go |
| 1033s | into detail of some things that are |
| 1034s | going to be coming up in different |
| 1037s | changes yeah for march we have some |
| 1038s | pretty big changes coming also uh the |
| 1041s | first one is you're going to be able to |
| 1042s | move while you're in your inventory uh |
| 1043s | that's what we call |
| 1045s | it's a big deal nice you'll be able to |
| 1046s | move your equipment around do whatever |
| 1048s | you need to do as you're running around |
| 1050s | the world so it's going to be a really |
| 1051s | big change really nice quality of life |
| 1052s | there |
| 1053s | some of the other ones a big one is the |
| 1056s | infinite ammo so for our |
| 1058s | our range weapons you're going to have |
| 1059s | infinite ammo so if you have t1 ammo |
| 1061s | right now it's going to be automatically |
| 1062s | upgraded to t2 tier 2. so |
| 1065s | no losses there and it's going to be |
| 1066s | just once you get a weapon you can use |
| 1068s | it as long as you want so and no worries |
| 1070s | there |
| 1071s | some of the other good ones we're going |
| 1072s | to be able to sign up for warren |
| 1073s | invasion from the maps |
| 1075s | oh okay so you don't have to go to it |
| 1077s | okay absolutely and then when you do |
| 1079s | sell back your house nowadays you're |
| 1081s | going to get 50 back which is pretty |
| 1083s | nice uh a little uh extra cash there um |
| 1086s | we're also going to increase the rewards |
| 1088s | for invasion and more gonna get a little |
| 1090s | more uh rewards there for the people |
| 1091s | participating and then |
| 1094s | i think uh oh and then the durability |
| 1096s | loss so one of the things we did is like |
| 1098s | you're only going to lose uh durability |
| 1100s | on the items that you have equipped |
| 1101s | nothing in your inventory and not your |
| 1103s | tools either so that's great especially |
| 1105s | when you're going around and doing all |
| 1107s | your harvesting runs and things like |
| 1109s | that and expeditions and expeditions big |
| 1112s | that's true absolutely so and then |
| 1115s | i feel like i'm forgetting one or two |
| 1117s | well my biggest one my favorite one |
| 1118s | because i do a lot of crafting and i've |
| 1119s | got stuff everywhere in every separate |
| 1121s | town so uh in march we're going to do |
| 1124s | something big you can now move stuff |
| 1126s | from any town uh to any other town for |
| 1129s | free regardless of faction so if you |
| 1131s | know right now in game you have to your |
| 1133s | faction has to own both the town you're |
| 1135s | in and the town you're taking stuff from |
| 1137s | and there's a gold cost it'll be free |
| 1139s | and there is no longer a faction |
| 1140s | requirement which basically means you |
| 1142s | can get stuff from anywhere it's like |
| 1143s | it's our first step towards a more |
| 1145s | global storage system system okay wow |
| 1148s | that is huge especially because i have |
| 1150s | cooking stuff you know in this storage |
| 1153s | you know all my special spell stuff and |
| 1155s | another storage and and now i don't have |
| 1157s | to travel to do those things i can stay |
| 1159s | in one area and i guess that's good too |
| 1162s | because some towns um you know don't |
| 1164s | have the right tables so now you can now |
| 1168s | go to the places with the right tables |
| 1170s | and you're still able to access all your |
| 1172s | stuff so all right that's absolutely i |
| 1175s | mean i'm a huge fan of that and i mean |
| 1177s | is there even anything else anymore to |
| 1180s | come after all of that uh yeah so longer |
| 1182s | term there's definitely still stuff |
| 1183s | we're looking at uh you know this is |
| 1185s | going to take a little bit longer to get |
| 1186s | to some of this uh but one of the things |
| 1188s | we're looking at is salvaging uh you |
| 1190s | know you get a lot of gear in our game |
| 1191s | because the way it works that might not |
| 1192s | be interesting to you and salvaging |
| 1194s | right now is a little unrewarding it's |
| 1196s | not celebrated well so that's something |
| 1198s | we're definitely looking into like if |
| 1200s | you get a pretty cool weapon but it's |
| 1202s | just not right for you that you can at |
| 1203s | least salvage it for something that's |
| 1204s | interesting some other changes like |
| 1206s | you know the faction control points and |
| 1209s | the territory upgrade bonuses that |
| 1211s | people get a lot of those have sort of |
| 1212s | become |
| 1213s | less useful now with some of these |
| 1215s | friction changes we've made it so we're |
| 1217s | going to be adjusting a lot of those and |
| 1218s | re-tuning them uh and we may even give |
| 1220s | players a way to sort of reset the |
| 1222s | choices they made in standing bonuses so |
| 1224s | oh uh they can make choices you know |
| 1226s | especially now that you're 60 a lot of |
| 1228s | you know experience all the experience |
| 1230s | bonuses that are now just a waste so |
| 1232s | some of that stuff's further in the |
| 1233s | future uh but we're working on it uh |
| 1236s | another one i think you know uh |
| 1238s | expedition orbs is a continual topic uh |
| 1241s | we made some i think starting to make |
| 1243s | some good changes in february with |
| 1245s | giving more access but i think we've got |
| 1247s | more ways to go there i think our |
| 1249s | our vision for the future is is a world |
| 1251s | where orbs aren't required uh for |
| 1253s | expeditions but instead uh potentially |
| 1255s | buff the the rewards you get from them |
| 1258s | so uh we're still working on that it's |
| 1259s | gonna take a little while but uh that's |
| 1261s | sort of where we want to go in the |
| 1262s | future with them yeah that's great news |
| 1263s | i know the forums are constantly talking |
| 1265s | about the orbs we hear you guys you know |
| 1268s | wanting to remove them wanting to change |
| 1270s | things so hearing that this is something |
| 1272s | that you guys are taking seriously is a |
| 1274s | really important thing and hopefully |
| 1276s | that will reassure the players that we |
| 1278s | are listening and we're constantly |
| 1280s | working on reducing that friction when |
| 1282s | it comes to any sort of content for them |
| 1284s | all right thank you so much guys |
| 1291s | all right guys so we're gonna dive into |
| 1293s | the upcoming events so uh well let me |
| 1296s | first actually introduce this great |
| 1298s | bunch of people that we have with us we |
| 1300s | have phil bolus we have mike willette |
| 1302s | and we have katie kasinski and like i |
| 1304s | said we're going to go into some of the |
| 1306s | upcoming events so guys take it what are |
| 1308s | we doing with the upcoming events what's |
| 1309s | going on well let's talk about a current |
| 1311s | event that we've got going on right now |
| 1313s | so if you remember on march 9th we |
| 1317s | kicked off a big event where we gave uh |
| 1320s | viewers on twitch a preview of our |
| 1322s | tempest's heart lair uh and our very own |
| 1326s | mike willette ran a dungeon uh very |
| 1328s | successfully potentially uh with um |
| 1332s | some let's just say it was great it was |
| 1334s | great |
| 1335s | he had no problems they're great carries |
| 1336s | weren't they mike absolutely they're the |
| 1338s | best the best |
| 1340s | and uh with that event though uh we also |
| 1343s | uh |
| 1344s | rolled out an amazingly awesome drop |
| 1346s | that's still going on right now uh right |
| 1349s | now viewers watching new world can earn |
| 1352s | uh what we're calling the indigo eyes |
| 1354s | and they're flaming fiery eyes so cool |
| 1357s | very cool looks awesome um that they can |
| 1359s | earn it's an exclusive twitch drop and |
| 1361s | that's happening and it's going to be |
| 1362s | running through march 21st |
| 1364s | uh leading right up to our next our big |
| 1366s | march release okay and i mean that's |
| 1369s | pretty exciting i mean i don't think |
| 1371s | we've had anything to do with eyes yet |
| 1373s | so that'll be the first one so that's |
| 1374s | really exciting and along with events |
| 1377s | what else have we added into the world |
| 1379s | with things like that oh there's a bunch |
| 1381s | of new stuff that went into the world |
| 1382s | that we're pretty excited about one of |
| 1384s | the first things that we added was a |
| 1385s | brand new set of collectibles that we're |
| 1387s | calling vista views so these are our |
| 1389s | world paintings there's |
| 1391s | two easels per zone that are |
| 1392s | discoverable that are placed out there |
| 1394s | so as you search around and looking for |
| 1396s | awesome views you might find one of |
| 1397s | these easels and then you can procure a |
| 1399s | painting and those paintings can be |
| 1401s | placed into your house and just kind of |
| 1403s | like showcase so it's kind of like this |
| 1404s | cool little thing that you could just |
| 1406s | earn a place you know that's awesome and |
| 1408s | there's two per zone and if you if you |
| 1409s | happen to lose one of your paintings for |
| 1411s | whatever reason 24 hours later you can |
| 1413s | go about go back to the same spot and |
| 1415s | pick that up in addition to that uh |
| 1418s | we've added a loot goblin of sorts that |
| 1420s | just roams around all of eternum its |
| 1422s | name is raffle bones and just basically |
| 1424s | collects all the stuff from everywhere |
| 1427s | obviously |
| 1428s | obviously |
| 1429s | this golden character that just roams |
| 1431s | about and if you can defeat raffle bones |
| 1433s | before raffle bones decides to destroy |
| 1436s | itself you get to collect some really |
| 1438s | cool items so |
| 1439s | usually raffle bones is uh leveled to |
| 1442s | the the level of the zone uh but uh |
| 1445s | regardless if you're |
| 1446s | if you catch raffle bones you get a cool |
| 1448s | piece of gear to your level or to that |
| 1450s | zone but you also get a gypsum orb and |
| 1452s | if you defeat a level 60 raffle bones |
| 1455s | then you can actually get i think it's |
| 1456s | 500 umbral shards it's a big umbral |
| 1458s | chart reward for actually finding that's |
| 1461s | kind of great putting them down before |
| 1462s | he poofs out of there so yeah so keep an |
| 1465s | eye out for old raffle bones yeah |
| 1469s | and so leaving winter convergence uh |
| 1472s | some of the yetis forgot to you know get |
| 1474s | the memo and they're supposed to take |
| 1476s | off so there now there's still some |
| 1477s | roaming yetis that exist in great cleave |
| 1480s | and so you can defeat them for like |
| 1482s | really cool gear at around level 45. uh |
| 1484s | we also uh did some big updates uh into |
| 1487s | the lower levels of the world as well so |
| 1490s | uh unbound island and cutlass keys got a |
| 1492s | major upgrade so go see boatswain |
| 1494s | benjamin there uh so that's cool |
| 1496s | questing in your 30s as well as weaver |
| 1499s | sven we've added uh stinky the hunter |
| 1502s | and so this is a new uh roaming npc who |
| 1505s | also has a shack so you can try to find |
| 1508s | and discover stinky around your mid-30s |
| 1510s | and |
| 1510s | stinky has three named drops that are |
| 1512s | pretty exciting so that's some good uh |
| 1515s | gear to go after if you're just getting |
| 1516s | started and you're on your your way |
| 1518s | through weavers the return of stinks |
| 1522s | i mean we don't encounter it in the |
| 1523s | outhouse |
| 1524s | we've encountered a shack and i've |
| 1526s | always been curious about stinky |
| 1528s | it's upgraded fully i mean we've gone |
| 1531s | from outhouse to |
| 1533s | slightly bigger than outhouse |
| 1534s | it's very interesting |
| 1536s | excellent news excellent news uh also in |
| 1539s | weaver's fan and restless shores we've |
| 1541s | added dynamic roadside encounters so you |
| 1543s | should just see random enemies working |
| 1545s | on stuff or planning things or roaming |
| 1548s | about so those are interesting new ads |
| 1551s | um |
| 1551s | and then i think andromedus is the |
| 1554s | latest addition to weavers that we've |
| 1555s | done another upgrade on for that poi so |
| 1559s | yeah wow all right so they're i mean |
| 1561s | yeah just a few things i was not |
| 1563s | expecting that i was like oh did you |
| 1565s | have like one thing or two things yeah |
| 1567s | that's along with all of our normal bug |
| 1569s | fixing when we dig into the zones we're |
| 1571s | like oh we see opportunities to add like |
| 1573s | you know just more dynamic moments or |
| 1575s | just add a lot more you know variety so |
| 1578s | we're taking that to heart right and we |
| 1580s | know our players want more stuff so and |
| 1582s | i love to see the return of the infamous |
| 1585s | stinky in such a celebratory way that's |
| 1588s | so cool |
| 1589s | what brought on the decision to bring |
| 1591s | them back you know what it was |
| 1593s | unfortunate that there was a bug |
| 1595s | associated with stinky originally like a |
| 1597s | long time ago where you could just |
| 1598s | generate a ton of stinkies by |
| 1600s | interacting with this out here |
| 1602s | that actually sounds wrong when you say |
| 1604s | it out loud i was going to say but |
| 1606s | but we we love the idea so that's why |
| 1608s | you had to make a comeback stinky |
| 1610s | essentially made an impression on us and |
| 1613s | probably the people who were a part of |
| 1616s | the the stinky bug as we so lovingly |
| 1619s | refer to it on the team but yeah we uh |
| 1622s | we came in game and stinky was bringing |
| 1624s | down the servers because people were |
| 1626s | spawning so many so many stinkies it was |
| 1630s | it was insane uh but then we fixed the |
| 1632s | stinky bug and stinky no longer appears |
| 1634s | there so this this returns stinky |
| 1638s | now i came back |
| 1639s | all right well i think he might be |
| 1641s | lingering a little too long so we'll |
| 1643s | move along but you know check it out if |
| 1644s | you go to weavers well that is |
| 1646s | definitely good to know and i i love |
| 1648s | collectibles i love the little things |
| 1650s | that you just stumble upon and you got |
| 1652s | to tell your friends and and and have |
| 1654s | them come join now with friends being on |
| 1657s | other regions can we talk a little bit |
| 1659s | about the region transfers sure so uh |
| 1662s | it's not it's not ready yet as of the |
| 1664s | time of this filming um but we've been |
| 1666s | working very very hard on it it's |
| 1668s | currently in testing |
| 1670s | um but |
| 1671s | we will let folks know as soon as it is |
| 1674s | ready |
| 1675s | but |
| 1676s | cross region transfers is on the very |
| 1678s | soon |
| 1679s | trademark |
| 1681s | horizon |
| 1685s | no we've heard players we know that they |
| 1686s | they want that possibility we know that |
| 1688s | it launched some people chose regions |
| 1690s | that they thought they were going to be |
| 1691s | able to move and that |
| 1693s | they weren't able to so we're making |
| 1694s | that a possibility and it is coming out |
| 1696s | soon and they should stay tuned to the |
| 1698s | forums and twitter because our social |
| 1700s | media and community managers are going |
| 1702s | to be announcing that so yep and when |
| 1704s | that comes out it will be accessible |
| 1705s | through the shop and players can access |
| 1708s | it there and then choose to go wherever |
| 1710s | they need to go yeah very similar to the |
| 1712s | transfer tokens |
| 1713s | as far as where it is right so this |
| 1716s | gives people a little heads up start |
| 1717s | doing your homework and figuring out |
| 1719s | where you and your friends want to go so |
| 1722s | all right that's great to know and then |
| 1724s | now that hopefully we're getting also |
| 1726s | more new people with adding the friends |
| 1729s | we want to talk about double xp weekend |
| 1731s | that was another thing that you guys |
| 1733s | came up with uh definitely so shortly |
| 1735s | after we launched the march build we're |
| 1737s | going to be rolling out a double xp |
| 1739s | weekend and that's for player xp so |
| 1741s | players who uh |
| 1743s | may not be at max level yet or returning |
| 1745s | to the game can come in and for a |
| 1748s | weekend about you know about three days |
| 1750s | we'll probably be running for uh they'll |
| 1752s | be able to earn you know twice as much |
| 1755s | character xp as they would for doing you |
| 1757s | know any of anything that generates that |
| 1758s | in the game okay but phil uh as a level |
| 1761s | 60 um i don't really care about that |
| 1764s | yeah |
| 1770s | you know it's very important okay it |
| 1772s | fell out of here |
| 1774s | so |
| 1774s | no isn't there something for me though |
| 1776s | of course yes you're right you're right |
| 1778s | uh also |
| 1780s | not just with character xp but we're |
| 1781s | releasing the blunderbuss weapon right |
| 1783s | with this release |
| 1785s | and therefore in that same weekend we're |
| 1787s | going to be also doing a double weapon |
| 1790s | mastery xp for the blunderbuss so all |
| 1793s | players not just the 60s uh |
| 1795s | but also the 60s |
| 1796s | [Laughter] |
| 1799s | earn twice as much weapon mastery with |
| 1801s | the blunderbuss anytime they're using it |
| 1803s | in combat so it'll help you you know |
| 1805s | level up some of the early skills unlock |
| 1807s | a few skills and perks faster with the |
| 1809s | blunderbuss maybe i don't know twice as |
| 1811s | fast i think that's what double means so |
| 1813s | yes yeah agreed twice |
| 1817s | all right well that's great to know that |
| 1819s | both the 17s and the 60s uh we'll get a |
| 1823s | little bit of action so i appreciate |
| 1824s | that and the the level 30 players are in |
| 1827s | cutlass keys to going to unbound island |
| 1829s | to see both wayne benjamin you really |
| 1831s | have a thing for benjamin don't you he's |
| 1832s | awesome |
| 1833s | all right thank you so much guys yeah |
| 1835s | thank you |
| 1841s | okay guys now we have a group of amazing |
| 1845s | people here that you have not met before |
| 1847s | this is the player support or part of |
| 1849s | the player support team um so i want to |
| 1852s | introduce rachel barnum and brad wilcox |
| 1855s | and then katie is also here to uh join |
| 1857s | us with a little |
| 1860s | a little bit fun topic of uh player |
| 1863s | support and moderation so i mean let's |
| 1865s | dive right into it guys um how does |
| 1869s | moderation work what's going on yeah |
| 1872s | absolutely so when players make reports |
| 1875s | and games we have a moderation system |
| 1878s | that they go into |
| 1879s | depending on the severity depending on |
| 1882s | some other factors eventually they can |
| 1884s | be |
| 1885s | turned into a case against that player |
| 1888s | we have real life moderators that take a |
| 1890s | look at that case |
| 1891s | and they determine based on the |
| 1893s | information from those player reports |
| 1895s | they might go hang out on your chat log |
| 1897s | see what else has been going on and any |
| 1899s | based on your past history with |
| 1900s | penalties |
| 1902s | they'll go ahead and make a decision on |
| 1904s | whether or not to penalize you and how |
| 1906s | severe that penalty will be for those |
| 1908s | penalties we do also have a peer review |
| 1910s | process and we have an auditing process |
| 1913s | as well okay can you tell me a little |
| 1915s | bit how |
| 1916s | fast the turnaround is with these |
| 1918s | processes yeah sure so we work towards |
| 1921s | an sla or we try to have all player |
| 1924s | reports at least looked at within three |
| 1926s | hours now this can vary based on the |
| 1928s | volume that we get um and also different |
| 1931s | reports are maybe categorized a little |
| 1932s | bit different and some are some are |
| 1934s | responded to or viewed much quicker than |
| 1937s | others but ultimately we look and and do |
| 1939s | a good job at getting everything looked |
| 1941s | at within three hours okay that's |
| 1943s | awesome that's great to know and i know |
| 1944s | the question |
| 1946s | players are constantly asking guys is |
| 1948s | bots how many bots have been banned so |
| 1951s | good question and yeah i think that |
| 1953s | seems to be a common question that |
| 1955s | everyone wants to know you know you need |
| 1957s | to know that we're body we are banning |
| 1959s | bots |
| 1960s | constantly it's 24 by |
| 1962s | and |
| 1963s | it's very safe to say that over the last |
| 1966s | uh few months we have banned tens of |
| 1969s | thousands of bots okay well in addition |
| 1972s | to that we also uh the dev team with um |
| 1977s | our player support team we've done some |
| 1979s | actual like you know gm in-game actions |
| 1983s | against bots so you've probably seen |
| 1985s | some folks asking in chat hey anybody |
| 1988s | got eyes on a bot |
| 1989s | uh we have like locations that we've |
| 1990s | looked at that we're aware of again like |
| 1992s | when they report in game and they say |
| 1994s | there was a bot in this location we see |
| 1996s | the location in the report and we we tag |
| 1998s | that and that's what we've been using |
| 2000s | uh in addition to just where we've seen |
| 2002s | bots |
| 2003s | ourselves um so we have been doing that |
| 2006s | as kind of an additional action on top |
| 2007s | of this for those bots that you know |
| 2009s | we've heard folks say like they've seen |
| 2010s | the same bot in game for a while |
| 2012s | right because they don't fall into any |
| 2014s | particular |
| 2015s | pattern that we've seen and so it's been |
| 2017s | extremely helpful getting uh getting |
| 2020s | those bots and people in game to ban |
| 2021s | them so yeah it's very satisfying when |
| 2024s | you're like oh oh we were on we were all |
| 2026s | on a call we're like got one |
| 2028s | got em we got this and everybody yeah |
| 2030s | everybody was like oh yeah so amazing |
| 2033s | and then one guy was like i haven't |
| 2035s | gotten one guys |
| 2037s | well that brings up a good question then |
| 2039s | two how do you how you know how does how |
| 2042s | does player support determine that a bot |
| 2045s | is a bot and not a player yeah so like |
| 2049s | katie mentioned one part but before i |
| 2050s | kind of go into that uh there's some |
| 2052s | systematic ways that we we determine |
| 2054s | this too so we have systems that |
| 2056s | actually are |
| 2058s | detecting bot type cheat type software |
| 2061s | and those are the easy ones because it |
| 2062s | immediately is detected on the pcs we |
| 2064s | know that it's running and so those will |
| 2066s | automatically be banned right away the |
| 2068s | second thing that we kind of do that's |
| 2070s | more of a systematic thing is we have |
| 2073s | telemetry and |
| 2075s | analytics that basically are looking for |
| 2078s | outliers and normal player behavior and |
| 2081s | that then |
| 2082s | creates these reports not just player |
| 2084s | reports but other reports that can be |
| 2086s | investigated the third way is the player |
| 2088s | reports that's where we get all of the |
| 2089s | help from the community and we really |
| 2091s | appreciate it uh because it does allow |
| 2094s | us to double check those systematic |
| 2096s | reports but then also takes us to the |
| 2098s | fourth thing which katie just mentioned |
| 2100s | and we we we have uh game masters admins |
| 2104s | whatever you want to call it in-game um |
| 2107s | looking at those player reports and |
| 2108s | validating the reports that we get and |
| 2110s | it is satisfying it is a lot of fun |
| 2114s | and i like to see it i don't know if |
| 2115s | players know this but when when someone |
| 2117s | is banned they actually it looks kind of |
| 2119s | like their log off type sequence so they |
| 2122s | lay down |
| 2123s | and go to sleep |
| 2125s | and we know it's a permanent sleep and |
| 2127s | they don't they don't wake up oh |
| 2131s | this just got dark |
| 2132s | bye bye |
| 2135s | well what if somebody would like to |
| 2136s | appeal you know what is the appeal |
| 2138s | process yeah so whether it's player |
| 2141s | reports or maybe you got caught up in |
| 2143s | the bot system which maybe you shouldn't |
| 2146s | be appealing for that one but that's |
| 2148s | okay but yeah if you get caught up in |
| 2149s | the player reports you feel like your |
| 2152s | penalty or ban is unjustified |
| 2154s | you can reach out on our support site |
| 2157s | all of those appeals go to one of our |
| 2158s | more advanced moderation teams that take |
| 2161s | a look through it and if they have any |
| 2162s | questions any doubts especially in the |
| 2165s | case of |
| 2166s | potentially did get caught up in the |
| 2167s | bots maybe you just really like fishing |
| 2169s | i don't know |
| 2170s | those issues do get escalated to us um |
| 2173s | and so us on the game team do take a |
| 2177s | look at those appeals and we'll go |
| 2178s | through your history and everything so |
| 2180s | those appeals are taking very seriously |
| 2182s | okay i remember some of the wars you |
| 2185s | know would happen and all of a sudden |
| 2188s | people would be screaming oh |
| 2190s | we got mass reported or we're you know |
| 2193s | that group got mass reported can you |
| 2195s | go into a little bit more detail about |
| 2197s | that situation about mass reporting is |
| 2199s | it a thing is it not a thing how does |
| 2201s | that work yeah so |
| 2203s | it is a thing yeah and unfortunately |
| 2205s | there are uh bad actors and especially |
| 2208s | can happen in company pvp type |
| 2210s | situations where players will mass |
| 2212s | report other players and try to troll |
| 2214s | them or get them kicked out of the game |
| 2216s | we have a very hard and fast rule that |
| 2218s | the number of reports doesn't matter |
| 2220s | what really matters is the context |
| 2222s | behind those reports a lot of context is |
| 2224s | passed on with the reports the location |
| 2227s | chat messages |
| 2229s | you know all of the player information |
| 2231s | so that shouldn't be an issue it never |
| 2233s | should be an issue but mistakes happen |
| 2234s | and it has happened before uh where |
| 2236s | someone is just like they got reported |
| 2238s | it might it must happen |
| 2240s | but we really do |
| 2242s | have |
| 2242s | standard operating procedure to look at |
| 2244s | the context to make sure that there is |
| 2246s | proof uh |
| 2248s | the |
| 2249s | moderation process if it can't be seen |
| 2251s | and it can't be found they need to look |
| 2253s | into it and do a deeper dive and look |
| 2255s | for additional context to see if they |
| 2257s | can really do that the last thing is too |
| 2259s | that just to to add to that is |
| 2261s | if players are doing that if they're |
| 2263s | mass reporting someone and trolling them |
| 2264s | and trying to get out of the game that's |
| 2266s | a violation of the code of conduct as |
| 2268s | well |
| 2270s | and do take actions which could put them |
| 2273s | for that permanent sleep yeah so if |
| 2275s | you're planning on mass reporting for a |
| 2277s | nefarious purpose and not because |
| 2279s | somebody legitimately has broken the |
| 2282s | code of conduct or terms of use you can |
| 2284s | expect to uh |
| 2286s | to maybe get a little penalty there your |
| 2288s | hand that feeds you yeah all right i |
| 2291s | guess my last question is just in |
| 2292s | general what is the best way to report |
| 2296s | stuff is it in game is it forums like |
| 2299s | where where's the most helpful for you |
| 2302s | um and also too when people report |
| 2304s | should they really go in you know i know |
| 2306s | you get like the little box usually or |
| 2308s | the check boxes of what is going on |
| 2310s | should they explain more is it is it |
| 2313s | worth their time to explain more what |
| 2315s | helps you guys the best do your job |
| 2317s | definitely endgame that way it can go |
| 2319s | straight into our moderation system |
| 2321s | that's the fastest way that it's going |
| 2322s | to be looked at if you put in the forums |
| 2324s | we're probably going to take it down |
| 2326s | because we don't want to build on you |
| 2328s | know we don't need oh that's a good yeah |
| 2329s | backwards |
| 2331s | exploits i guess you don't want |
| 2333s | explanations |
| 2334s | forums if you do see exploits for |
| 2336s | example sending those up through |
| 2338s | customer service is very helpful as well |
| 2341s | but |
| 2342s | any in-game issues with players please |
| 2344s | report them definitely the fastest way |
| 2346s | you're going to get that looked at we |
| 2348s | also do have a way that you can report |
| 2349s | outside of the game |
| 2351s | as well but in-game is for sure the best |
| 2353s | way to go outside of the game you could |
| 2355s | maybe include some additional |
| 2356s | information like if you were reporting |
| 2358s | bots you could include maybe a link to |
| 2361s | a bot or something like that that's been |
| 2363s | recorded uh but the quickest fastest and |
| 2365s | most simplest way is to report it |
| 2367s | in-game all right well thank you so much |
| 2369s | you guys have very clearly answered all |
| 2372s | my questions and i really appreciate you |
| 2373s | joining us thank you thanks for having |
| 2375s | us |
| 2380s | all right guys so i spent a lot of time |
| 2383s | on the forums reddit discord and it's |
| 2385s | constantly thrown to me that we're |
| 2388s | giving you feedback you should listen to |
| 2389s | feedback and we're giving you questions |
| 2391s | why can't our questions be answered by |
| 2393s | devs well great news guys i gathered |
| 2396s | some of the most important questions |
| 2398s | that are asked across the board and |
| 2400s | we're now throwing them in front of the |
| 2401s | devs let's start with phil can you tell |
| 2404s | us a little bit more about the economy |
| 2407s | after all the server merges yeah |
| 2409s | definitely um |
| 2410s | so what we saw after a lot of the recent |
| 2413s | server merges and transfers |
| 2414s | um it was a big boon to a lot of our of |
| 2417s | our worlds out there that are a lot more |
| 2418s | full a lot more engaging the trade posts |
| 2421s | in those worlds i think are really |
| 2422s | active and and the resource generation |
| 2425s | everything that players are doing |
| 2427s | on the fuller worlds is just it's it's |
| 2429s | making the game feel really alive in |
| 2431s | those spots i think in some of the lower |
| 2432s | population ones it has had a bit of a |
| 2434s | negative impact to the economy and so in |
| 2437s | those instances we are you know taking a |
| 2439s | look at the size of the population in |
| 2441s | those worlds and potentially you know we |
| 2443s | may take uh other actions there like |
| 2445s | server merges also we're going to be |
| 2447s | introducing paid server transfers though |
| 2449s | um and |
| 2450s | and not just you know giving massive |
| 2452s | amounts of free server transfers out to |
| 2454s | players so when when they do transfer |
| 2456s | there it'll be a really intentional |
| 2457s | transfer so |
| 2459s | we shouldn't be seeing big swaths of the |
| 2460s | population you know pulling stakes in in |
| 2463s | a given world okay i just want to add on |
| 2465s | to that i think that it's important to |
| 2467s | call out that |
| 2468s | we are not planning to do any more free |
| 2472s | mass tokens |
| 2474s | to to the players we're not planning to |
| 2476s | do that again and so we need to see how |
| 2478s | things are |
| 2480s | you know to put it one way how they |
| 2481s | shake out in the world |
| 2483s | and then we're always considering future |
| 2485s | merges so future server merges when we |
| 2488s | see a population that's unhealthy um or |
| 2490s | we see that the character count on a |
| 2492s | world has gone below a certain threshold |
| 2494s | then we'll look at that and we'll we'll |
| 2495s | merge those and we'll of course give the |
| 2497s | community a heads up through forums uh |
| 2499s | and then also in-game when that does |
| 2501s | happen but we're watching constantly |
| 2504s | constantly okay yeah that's definitely |
| 2506s | great i think people are always |
| 2508s | concerned about their world you know and |
| 2511s | how we're kind of affecting it so that's |
| 2513s | good to know and and now people have a |
| 2515s | little bit more control over things |
| 2517s | scott especially you wanted me to ask |
| 2520s | this um you saw asthma gold had answer |
| 2523s | or |
| 2524s | asked this and wants an answer from you |
| 2526s | about the azoth system do you think it |
| 2529s | had a positive effect in the game or how |
| 2531s | do you feel |
| 2532s | don't look at me like this |
| 2533s | [Laughter] |
| 2535s | no in truth uh it hasn't you know and |
| 2538s | it's a bummer because first off you know |
| 2540s | we don't get everything right on the |
| 2541s | first try |
| 2542s | but the reason it's a bummer to me is i |
| 2544s | love the concept of as off this this |
| 2546s | this mineral that flows below eternum |
| 2549s | that people think it has magical |
| 2550s | properties |
| 2551s | and it felt so cool tying that to fast |
| 2554s | traveling through the world and to you |
| 2556s | know amplifying your weapons through |
| 2557s | perks and stuff however the way it came |
| 2559s | through in game play was more of like a |
| 2561s | constraint than a than a currency of |
| 2563s | cool or fun |
| 2564s | and for that it's it's a bummer but it |
| 2566s | did not work out the way we wanted that |
| 2568s | said the takeaway is we listened we |
| 2570s | learned and we improved it it's fixed |
| 2572s | and it's a lot better now and i'm |
| 2574s | the behavior i hope we start to see is |
| 2576s | that players are using that more and |
| 2578s | more in the crafting side to amplify |
| 2580s | their gear and like to really start |
| 2582s | driving their gear in the direction they |
| 2583s | want it to go absolutely all right well |
| 2585s | that's great to know and also yes we do |
| 2588s | watch a lot of content creators and uh |
| 2591s | take that all into consideration with |
| 2593s | these questions i guess katie especially |
| 2595s | now |
| 2596s | when we did do the server merges before |
| 2599s | some of the servers have been locked |
| 2601s | some unlocked wha what's going on with |
| 2603s | that are there plans to lock more |
| 2605s | yeah so we don't have any plans to |
| 2608s | preemptively lock any servers we said in |
| 2610s | february that we were preemptively |
| 2612s | locking some servers in anticipation of |
| 2614s | the token going live we don't have plans |
| 2616s | to do that ever again as far as i'm |
| 2618s | aware um that could change but |
| 2622s | as far as like right now we have |
| 2623s | absolutely no plans to preemptively lock |
| 2624s | servers however we do have a system in |
| 2627s | place where |
| 2628s | once a world reaches a certain threshold |
| 2630s | of individual characters of population |
| 2632s | and a couple other metrics um it will |
| 2635s | automatically lock that will sometimes |
| 2637s | unfortunately happen when a company is |
| 2639s | moving over |
| 2640s | and so that that has been an unfortunate |
| 2642s | side effect but it's to protect the |
| 2644s | people that are on the players that are |
| 2645s | on those worlds because last thing we |
| 2647s | want is for |
| 2649s | you know our march update to go live and |
| 2650s | then they're sitting in queues that are |
| 2652s | 12 hours long and so we're trying our |
| 2654s | best to mitigate that um again why we're |
| 2657s | not going to do another free server |
| 2659s | transfer token we saw what happened um |
| 2662s | we understand we |
| 2664s | looked at those metrics and we decided |
| 2666s | that was absolutely not something that |
| 2667s | we wanted to fall into again so uh we |
| 2669s | will not be making that mistake |
| 2671s | um hopefully this age as well uh so we |
| 2674s | will not be making that mistake again |
| 2676s | like you guys are i mean even what we've |
| 2678s | answered so far is like you guys are |
| 2680s | taking feedback you are making changes |
| 2682s | you are adjusting things you know if if |
| 2685s | that doesn't go that great you know you |
| 2687s | guys are looking at other options |
| 2689s | absolutely and we do we are looking |
| 2692s | again at the worlds to see as we |
| 2693s | mentioned like we're looking at those |
| 2695s | worlds and we're deciding which ones |
| 2697s | need to be merged further right so |
| 2699s | that's going to be a constant exercise |
| 2701s | that we're going to be doing it's not |
| 2703s | like a one and done um and then that's |
| 2705s | also why the um the transfer tokens |
| 2707s | going into the shop are really key |
| 2709s | because then it's not going to be |
| 2711s | thousands of people transferring at the |
| 2713s | same time there's going to be a little |
| 2714s | bit more friction there so that we can |
| 2716s | keep a better eye on it |
| 2717s | and so that people make good decisions |
| 2720s | and we provide them that information to |
| 2721s | make a good decision so it's all looking |
| 2723s | up from here as far as merges and the |
| 2726s | tokens go we figured it out and and |
| 2729s | we're making really positive changes |
| 2730s | there okay great with all these |
| 2733s | transfers going on between servers i |
| 2735s | want to talk a little bit more about you |
| 2737s | know activities between servers is that |
| 2739s | something that we're looking into yeah |
| 2740s | absolutely um |
| 2742s | the idea of joining people on different |
| 2744s | servers to do expeditions um outpost |
| 2747s | rush |
| 2748s | at some point we'll we'll have you know |
| 2750s | more casual versions of war and invasion |
| 2751s | i think that is something we totally |
| 2753s | aspire to and i think it would be really |
| 2754s | cool |
| 2755s | it's always fun you know socially |
| 2756s | connecting with people in different |
| 2758s | parts of the world and stuff yeah i mean |
| 2760s | it i mean that's a whole reason of |
| 2763s | having like an mmo right is being able |
| 2765s | to play with other people who would have |
| 2766s | thought um but that's great especially |
| 2768s | for like the smaller |
| 2770s | servers that are having issues finding |
| 2772s | enough people for stuff so you know |
| 2775s | hopefully they'll have right i mean it's |
| 2777s | a topic that comes up a bunch internally |
| 2779s | and we we discuss it and we are actively |
| 2780s | looking into you know how we pull it off |
| 2782s | and do it the right way and so um we |
| 2784s | definitely want to make sure that people |
| 2785s | are able to get together and play and |
| 2787s | experience all of our cool instance |
| 2788s | content |
| 2789s | yeah the tech is challenging though so |
| 2791s | it's not something we can you know say |
| 2792s | is going to happen tomorrow or next |
| 2793s | month or it's probably not going to show |
| 2795s | up on the roadmap but it's something |
| 2797s | we're working at it's one of those |
| 2798s | things you don't really want to put on a |
| 2800s | committed roadmap but you want to work |
| 2802s | until you get it right that feels really |
| 2803s | good and then we'll just put it out yeah |
| 2805s | for sure i think the you know i read a |
| 2807s | lot players are like hey as long as we |
| 2809s | know what's going on you know and take |
| 2811s | your time and make sure it's done right |
| 2813s | so you know it's nice to hear that |
| 2815s | something like that because i can just |
| 2816s | see that being a hot mess like being |
| 2818s | caught in limbo between two servers |
| 2820s | definitely something we don't want to |
| 2821s | get wrong right yeah yeah |
| 2823s | um so a few of the things that we have |
| 2826s | touched on not even a few a lot of |
| 2827s | things is have been changes because of |
| 2829s | players feedback right but on top of |
| 2832s | that are there any things that really |
| 2834s | come to mind that have been completely |
| 2837s | changed due to players feedback or |
| 2840s | adjusted at all yeah um i actually have |
| 2843s | this a very clear memory from early |
| 2846s | right right after we launched where we |
| 2848s | had a lot of players asking for |
| 2850s | inventory while running and i went to |
| 2853s | our our meeting and i was like hey |
| 2856s | everybody's asking for this can we make |
| 2858s | it happen and everybody was like yeah |
| 2860s | let's make it happen we all wanted it to |
| 2862s | we all wanted it we all wanted it but |
| 2864s | that was something that the the the |
| 2866s | movement on that was definitely |
| 2868s | increased because players were like this |
| 2871s | will be such a huge quality of life |
| 2873s | improvement for us |
| 2874s | and yeah it's it's gonna be |
| 2877s | it's yeah it's coming you know you know |
| 2880s | we have things like like right now the |
| 2882s | stuff we've been talking about the |
| 2883s | reducing friction like that's an |
| 2884s | initiative inside in in the office that |
| 2886s | we follow and it's it's constantly |
| 2888s | having constantly going we have another |
| 2890s | concept c to c we call it it's concept |
| 2892s | to customer when so when when the player |
| 2894s | talks about something that they don't |
| 2895s | like we immediately like okay can we |
| 2897s | turn this around fast what can we do how |
| 2899s | do we how do we address this like |
| 2900s | there's more features that are in |
| 2901s | response to what players are asking for |
| 2903s | than on the other side of that equation |
| 2906s | yeah just like things that we've done |
| 2908s | recently in the last few months |
| 2909s | regarding uh tax taxes |
| 2912s | um access to expedition orbs uh all |
| 2915s | sorts of things like you know making |
| 2916s | sure that players have more access to |
| 2917s | those things that we've reduced the cost |
| 2919s | of housing taxes are greatly uh the fast |
| 2922s | travel costs with the azoth that we |
| 2923s | talked about |
| 2927s | we listen yeah |
| 2928s | to what you said and you know we we |
| 2931s | agree and we're making changes based on |
| 2933s | that so our players have a big voice in |
| 2936s | those design meetings and we're |
| 2938s | listening too so yeah |
| 2940s | yeah i mean i'm personally happy to hear |
| 2942s | that too because i spend my days you |
| 2944s | know combing through the forums and |
| 2946s | gathering it all in a list you know so |
| 2948s | it's nice to know that yes it is being |
| 2950s | heard and used and and going from there |
| 2953s | let me just add real quick now that |
| 2954s | we're out of that launch window that |
| 2957s | that's why like if you're noticing in |
| 2958s | the patch notes oh they're doing a lot |
| 2960s | more than they were three months ago or |
| 2961s | two months ago because we've kind of got |
| 2963s | our head above water now and we're back |
| 2965s | in that cycle we want to get in that we |
| 2966s | had in the alpha where we're turning |
| 2967s | things around really quickly based on |
| 2969s | player feedback |
| 2970s | i mean that's great i mean now we've |
| 2972s | talked a lot about pve you know and i |
| 2974s | could already hear the pvp players being |
| 2976s | like what about us um |
| 2978s | what are the plans to |
| 2981s | focus on pvp in the future right in our |
| 2984s | spring season we're going to be |
| 2985s | introducing some majorly cool features |
| 2988s | for pvp players wait wait wait i got a |
| 2989s | road map coming out oh yeah next we're |
| 2991s | going to be talking about that in a |
| 2992s | minute i don't know if you want am i |
| 2994s | spoiling am i okay go ahead and spoil it |
| 2995s | okay small spoiler for the road map uh |
| 2998s | segment uh but in our spring season |
| 3000s | we're rolling out pvp focused arenas |
| 3003s | that'll be 3v3 uh pvp arenas and on top |
| 3006s | of that a full pvp rewards track where |
| 3010s | players can |
| 3011s | just earn uh pvp specific xp and |
| 3014s | currency by doing any kind of pvp action |
| 3017s | in the game and then uh that would |
| 3019s | unlock access to really exclusive |
| 3021s | prestigious pvp rewards |
| 3024s | excellent yeah pvp |
| 3026s | because yeah they they deserve some love |
| 3029s | too so |
| 3031s | um that's and that's great to hear |
| 3033s | honestly uh having more of a pvp sort of |
| 3036s | thing to focus on because yeah you know |
| 3039s | the vision hasn't changed for the game |
| 3040s | yeah right everyone gets love right well |
| 3042s | yeah it's a you know they don't just |
| 3044s | coexist they complement each other and |
| 3045s | we're supporting both and pvp and pve |
| 3047s | both are very important to the future in |
| 3049s | new world |
| 3050s | okay and i mean just to kind of follow |
| 3052s | up on that with cooldowns you know can |
| 3054s | we talk a little bit more on i know big |
| 3057s | topic another thing |
| 3059s | comes from listening |
| 3062s | yes |
| 3063s | well the good news is that scott's gonna |
| 3065s | be able to delete his spreadsheet that |
| 3067s | he uses to track all of his cooldowns in |
| 3068s | the game so that'll be good uh because |
| 3071s | uh we're introducing global cooldowns so |
| 3074s | yeah |
| 3075s | now everything that's on cooldown |
| 3077s | depending on the length of time of the |
| 3079s | cooldown in terms of days or a week |
| 3081s | it'll reset |
| 3082s | at a consistent time for players in |
| 3085s | their time zone uh you know |
| 3088s | whenever it's ready so let's just say |
| 3090s | i've got a daily crafting cooldown now |
| 3092s | that's going to reset at 5 00 a.m every |
| 3095s | day so 5 a.m my time every day that'll |
| 3097s | reset if i've got something that's more |
| 3099s | on a weekly timer uh that those are |
| 3101s | gonna those will roll over on tuesdays |
| 3104s | at 5 a.m so 5 a.m is kind of the time |
| 3106s | where we see really light engagement and |
| 3108s | it's a good time just like get people uh |
| 3111s | just to like you know roll it over so |
| 3113s | the next session you join in the game |
| 3115s | you're ready to go again so technically |
| 3116s | he doesn't have to delete his |
| 3118s | spreadsheet but it is greatly reduced |
| 3120s | because he still has weekly cooldowns |
| 3122s | but it is nice that if you play at nine |
| 3124s | o'clock one night and you do a bunch of |
| 3126s | stuff and then the next day you're free |
| 3127s | at six you're not kind of like oh what |
| 3129s | do i do now so now you can immediately |
| 3131s | go exactly yeah you could definitely |
| 3132s | plan your |
| 3134s | play style a bit more around those |
| 3135s | cooldowns yeah so like elite chess |
| 3138s | crafting earning bonuses from like |
| 3140s | faction missions those types of things |
| 3141s | yeah um those will all be now |
| 3144s | consistently rolling over right day over |
| 3146s | day and as we said before i'm sure we |
| 3148s | will listen to player feedback and and |
| 3150s | see you know how they like that and |
| 3152s | what's going on with that but i mean |
| 3155s | that's it for the major questions that i |
| 3157s | have from the community is there |
| 3159s | anything else that you guys would like |
| 3160s | to add any |
| 3162s | anything keep the feedback coming we |
| 3164s | appreciate it not just where we have |
| 3166s | room for improvement but if you have big |
| 3168s | ideas and that you want to see us |
| 3170s | implement and you are just so excited |
| 3172s | about that put it in the forums we read |
| 3175s | that all the time and we really |
| 3178s | appreciate the big ideas that our |
| 3179s | players have all right absolutely well |
| 3181s | thank you so much guys and i really |
| 3183s | appreciate it we're going to go on to |
| 3184s | the next section |
| 3186s | thanks |
| 3192s | hey guys so this is something i'm very |
| 3194s | excited about because i spend a lot of |
| 3196s | time and discord the forums reddit and |
| 3199s | i'm always asked where is the roadmap so |
| 3202s | today we're going to dive into the |
| 3203s | roadmap we have three seasons that scott |
| 3205s | is going to go into greater detail with |
| 3207s | so scott take it away well it starts |
| 3209s | with spring which is march right now |
| 3211s | we're releasing the tempest heart |
| 3212s | expedition we've talked a lot about this |
| 3214s | today but it's an endgame expedition |
| 3216s | where you get to finally close the |
| 3218s | chapter on the story of isabella the |
| 3219s | tempest |
| 3220s | we also are releasing the blunderbuss |
| 3222s | which is a run and gun shotgun type of |
| 3224s | weapon |
| 3225s | really fun for movement combat |
| 3227s | especially close range and everything's |
| 3228s | trying to get you close we're releasing |
| 3230s | 3v3 pvp arenas this is exciting this is |
| 3234s | where players get to really go in and |
| 3236s | show their |
| 3236s | their their skill and their muster in |
| 3238s | the game right because if you're in a |
| 3240s | war 50 v 50 it's kind of easy to hide if |
| 3242s | you're not good if you get in the open |
| 3244s | world it's it's rarely a fair fight this |
| 3246s | is your opportunity to show your skills |
| 3248s | along with that pvp reward track |
| 3251s | so for players that get better we want |
| 3253s | to make sure they get rewards |
| 3254s | you know for playing it and doing stuff |
| 3256s | so there's a really cool reward track |
| 3258s | that goes along with that that takes us |
| 3260s | into the summer this summer we have |
| 3262s | another endgame expedition barnacles in |
| 3264s | black powder i think the name gives you |
| 3266s | a hint of what you're going to run into |
| 3268s | in there it's really exciting and we're |
| 3270s | super happy to get that out there on top |
| 3272s | of that we have a group finder for |
| 3274s | expedition so a lot of players have been |
| 3275s | asking for this especially as more |
| 3277s | players get up into the 590 600 gear and |
| 3279s | they're doing mutations this will help |
| 3280s | you find groups and make it a lot easier |
| 3282s | the summer is going to end with a pretty |
| 3284s | awesome summer event we're excited |
| 3286s | you've seen how an event is in new world |
| 3288s | they're only going to get better as we |
| 3289s | add more so it's pretty cool and then in |
| 3292s | autumn we have brimstone sands territory |
| 3295s | which is this giant desert territory |
| 3297s | with a whole bunch of different ai that |
| 3298s | you've never seen in the game we're |
| 3300s | introducing a new culture and it comes |
| 3302s | with the iniad its own expedition this |
| 3305s | is an end game going to be one of the |
| 3307s | harder expeditions in the game it is not |
| 3308s | for the faint of heart another big |
| 3310s | request we've heard from a lot of |
| 3312s | players |
| 3313s | is for another new weapon so i'm happy |
| 3315s | to officially announce the great sword |
| 3317s | is happening |
| 3319s | it is epic this thing is huge and it's |
| 3321s | going to live up to the name of the |
| 3323s | great sword we have leaderboards coming |
| 3325s | which aren't going to be just for pvp |
| 3326s | leaderboards they're also going to be |
| 3328s | for pve activities which is pretty cool |
| 3330s | and then a couple more events we have a |
| 3332s | halloween event coming and then you know |
| 3334s | can't really have a thanksgiving without |
| 3336s | turkey on of course so uh turkey lon |
| 3338s | 2022 is coming and those of you that |
| 3340s | remember last year's we have a few new |
| 3341s | surprises to put in for this year |
| 3343s | overall we're really excited and it |
| 3345s | doesn't just stop you know this is the |
| 3346s | feature list that like this is the road |
| 3348s | map we're out committed to we also have |
| 3350s | new mutations coming we have balance |
| 3352s | changes coming bug fixes and we have a |
| 3355s | team that just responds to people to |
| 3357s | stuff that people ask us for in live so |
| 3360s | if you see other features work their way |
| 3361s | in it's because we're listening to |
| 3363s | players and we're putting stuff out that |
| 3364s | they're asking for right that's awesome |
| 3366s | all right well thank you so much scott |
| 3367s | going into greater detail of the road |
| 3369s | map i'm sure players are going to be |
| 3370s | super excited to kind of pull this apart |
| 3372s | so here they go there you go guys the |
| 3374s | road map for the upcoming three seasons |
| 3380s | and that concludes the dev video for |
| 3383s | this month i mean i'm really excited we |
| 3385s | touched on a lot of hot topics that are |
| 3387s | constantly asked on the forums and scott |
| 3389s | is there anything else that you want to |
| 3390s | add just a special thank you to the |
| 3392s | player support team for coming out and |
| 3394s | answering questions like they're the |
| 3396s | front lines of the game and we |
| 3397s | appreciate them absolutely so i mean |
| 3400s | just one last quick question for you is |
| 3403s | what are we going to be working on next |
| 3404s | month |
| 3405s | next month is all about bugs bots and |
| 3408s | balance again we're going to deep dive |
| 3409s | on all of those we're you know we hear |
| 3412s | the community saying they want us to |
| 3413s | spend more time on that that's what |
| 3414s | we're going to do |
| 3416s | absolutely all right and thank you guys |
| 3418s | so much for joining us today my name is |
| 3420s | tina degenhart also known as shadowfox |
| 3423s | on the forums and i hope to see you all |
| 3425s | there |