@tony00487 Keep an eye on our social media channels; we'll be providing more information on the exact timeline and process of the Free Preview Week as we get closer to the event.
@MAGJUNIER Keep an eye on our official social media channels for updates on beta testing and events. That's where we'll share the information as it becomes available.
@Beefiest_Angus Hi Angus. The best way to get help with account-related issues such as key redemption is to contact customer support is via email at: [email protected].
@fabioluzm As we get closer to August 25th, players who have pre-ordered New World should expect an email with information regarding the event. For any additional concerns, we suggest reaching out to our customer support team via email at: [email protected].
@JackXie11 Hello @JackXie11,
Thank you for your inquiry. You can send us a direct message on any of our social media pages with your feedback and suggestions.
@LucidLuck01 Hello Aaron Allen,
Thank you for your inquiry. We do not have any update regarding this matter right now. We will be posting future updates on our social media sites before the event so keep an eye out there.
@ChickAndWin @StingyTamale Heya, just to clear up any confusion, the NDA will be lifted for the first-hand preview of the game and you will be able to stream it.
@ZeppyGame So sorry to hear that youβre experiencing connectivity issues. If you havenβt already, please report your experience to our forums and check if anyone else is experiencing a similar issue, or use the in-game feedback tool. https://forums.newworld.com/
@Feinnon @NewWorldFans @NewWorldNotes @Streamboosts @StreamersRtw We would all love more Mutation keys π. Glad you are enjoying it! Keep up the good work.