Any progress, including gold, you made between 12:45PM and 3:00PM CET may have disappeared. We have more information about it here: [Announcement] Emergency Maintenance for EU Central Region - #4 by Lane
Any progress, including gold, you made between 12:45PM and 3:00PM CET may have disappeared. We have more information about it here: [Announcement] Emergency Maintenance for EU Central Region - #4 by Lane
Quick update – We believe we have found and resolved the players who transferred being stuck issue due to the rollback. If you encounter this, please let us know.
Lane
To be clear, no items will be lost from the trading post being disabled. Any items that appear to be missing will be restored after this data operation on the trading post.
Servers are definitely up. It’s already been linked but just in case, here is the update: [Announcement] Emergency Maintenance for EU Central Region - #4 by Lane
We have an update here: [Announcement] Emergency Maintenance for EU Central Region - #4 by Lane Thanks everyone!
We have an update! Servers are coming back up, more information here: [Announcement] Emergency Maintenance for EU Central Region - #4 by Lane
I am going to close this thread through since it contains a few violations of our Code of Conduct. Thanks for your understanding!
Hello,
First and foremost, the servers are coming back up shortly.
I’d like to take a moment to explain what happened. After our patch early this morning, a separate database modification in EU was executed to grant catch up funds for players affected by in-game tax losses since the November feature release. This database change mistakenly granted very large sums not reflective of the intended amounts. Many players then spent that money, often buying large amounts of items off the trading post. As soon as we realized the error we took the EU worlds offline at 3:00PM CET to diagnose what could be done to correct it. Upon examination, it was clear that there was no clean path to reversing only the players who were granted money, as the secondary effects were widespread and involved many more players and systems. We therefore made the decision to roll back characters, companies and the trading post to 12:45PM CET, which is just before the database modification was impleme...
Read moreUnfortunately, I don’t have any updates to share right now other than the team is focused on this issue. I understand the frustration in waiting for communications or servers to go back up and I really appreciate your patience in this. When we do have information to share, it’ll be posted in the Official News section.
Junto com a correção/ajuste de erros e as alterações planejadas para o Controle de Guerra/Território 332, a nossa equipe já está iniciando as próximas etapas para o combate do New World. Nosso foco inicial será na troca de armas, cancelamentos de esquiva e janelas de ataque.
No momento, estamos trabalhando na responsividade da troca de armas e garantindo que ela seja mais consistente em todos os ataques, já que queremos que essa troca seja uma parte integral e fluida do...
Read moreOlá aventureiros,
Obrigado pelo seu feedback depois de postarmos o primeiro Blog de Atualização sobre os problemas correntes do jogo. Agradecemos o interesse de todos sobre o que temos para dizer e para onde estamos levando o New World. Queremos continuar sendo transparentes sobre como planejamos alcançar nossos objetivos e resolver os problemas pendentes.
Nossa maior prioridade com as transferências de servidor é resolver os casos extremos que impediram os jogadores de usar seu token de transferência gratuita.
Embora a grande maioria dos jogadores tenha conseguido fazer a transferência de servidor sem problemas, há uma população de jogadores que não conseguiu usar seu token de transferência devido a “transações fantasmas” no Entreposto Comercial. Esses casos extremos requerem investigação e intervenção manual.
Para aqueles jogadores que estão esperando pa...
Read moreOutre les corrections de bugs et les modifications que nous prévoyons d’apporter aux guerres et au contrôle de territoires 332, nous avons esquissé les prochaines étapes du combat dans New World. Nous nous concentrerons initialement sur le changement d’arme, l’annulation en esquivant et les délais de saisie d’attaque.
Nous travaillons actuellement sur la réactivité du changement d’arme et nous assurons qu’elle soit plus uniforme, quelle que soit l’attaque utilisée. Nous voulo...
Read moreBonjour les aventuriers,
Merci infiniment de vos retours, depuis que nous avons publié le premier numéro des Informations sur les problèmes en cours. Nous vous remercions de votre intérêt pour ces articles et pour la direction que nous prenons dans New World. Nous voulons continuer de faire preuve de transparence et de communiquer sur la façon dont nous prévoyons d’atteindre nos objectifs, et de corriger les problèmes restants.
En ce qui concerne les transferts sur d’autres serveurs, nous donnons la priorité aux cas particuliers de joueurs qui ont été empêchés d’utiliser leur jeton de transfert gratuit.
Bien que la grande majorité des joueurs aient pu changer de serveur sans problème, certains n’ont pas pu utiliser leur jeton de transfert, à cause de « contrats fantômes », au comptoir. Ces cas particuliers doivent être examinés et corrigés manuellemen...
Read moreAm 10. November haben wir die erste Version des öffentlichen Testbereichs 81 veröffentlicht, in dem Spieler uns helfen können, das monatliche Update im November zu testen. In der ersten ...
Read moreHallo Abenteurer!
Vielen Dank für euer Feedback seit dem von uns geposteten ersten Entwickler-Update zu aktuellen Themen. Wir wissen euer Interesse an unseren Beiträgen und den weiteren Plänen für New World sehr zu schätzen und wollen weiterhin transparent kommunizieren, wie wir unsere Ziele erreichen und Probleme beheben wollen.
Unsere oberste Priorität bei Serverübertragungen ist es, die Spezialfälle zu lösen, in denen Spieler ihre kostenlosen Übertragungstoken nicht einlösen können.
Die große Mehrheit der Spieler konnte problemlos den Server wechseln. Es gibt allerdings auch einige, denen das aufgrund von „Geisterverträgen“ im Handelsposten nicht möglich war. Diese Spezialfälle müssen manuell untersucht und behoben werden.
Für alle, die davon betroffen sind, haben wir kürzlich eine Änderung eingeführt, die alle Spieler mit unsichtbaren offenen Verträgen en...
Read more/closed as this now clarified
Cheers,
Tosch
Nous sommes toujours en train de résoudre le problème en rapport avec les compensations des monnaie in-game des joueurs et préparons un retour arrière pour tous les personnages de la région EU Centrale concernés.
Malheureusement, nous n’avons pas d’estimation de la durée de la maintenance à vous communiquer pour le moment, mais nous vous tiendrons informés de l’avancement dés qu’il y aura du nouveau.
The shared screenshot is a fake and photoshoped.
You can alwas keep an eye on the dev tracker here in the forums for the original posts: New world development team - New World Forums