New World Dev Tracker

I understand that because the feedback was not implemented in the next release it feels like it was ignored. Only when changes are created, tested, and implemented will it feel like feedback is heard.

I understand folks are frustrated. We are listening, we are collecting feedback from not only the PTR but on the live game as well. I understand that only when that feedback produces changes that are created, tested, and implemented will you believe we were listening. That unfortunately can take time.

Please understand that New World is a live game that will continue to change over time, there is no final form. I understand that each patch feels like a final statement on things like balance but again, these things will continue to change over time, driven by data and feedback.

My comments were about what feedback is most helpful.
Please understand that even though we may not comment on all of the feedback we receive we do gather them into our reporting.

we are looking into it, but if it does happen again, please update the thread with the context. It will help us repro.

Thanks for the report. For those still stuck, if you log out for 3 minutes and log back in, does it persist? It sounds like it’s not always after death, but is it after teleport in those cases?

Themiscyra is back up. Thanks for your patience.

The downtime for those AP Southeast worlds has completed, they are live again!

Hey all,

Themiscyra in US East is not connecting to its instances properly, that world will undergo a brief restart to correct this.

This feedback for example doesn’t really tell me much. Just you preferred the previous bow balance. But I don’t really have anything specific I can share with the team.

This is solid feedback, thanks. I will make sure to include in our reporting.

Regarding data, the team receives a ton of game telemetry on all kinds of gameplay, so it probably depends on which team is working on which aspect of the game.

In terms of feedback, we listen to the in-game feedback tool entries, survey results, these forums, Discord, social media, content and press coverage, we gather feedback where ever it is being offered.

The most helpful feedback focuses on detailing the experience you are having and the experience you want to be having. Sometimes it is tempting to design the solution before you fully articulate the problem. So its really valuable when folks walk us through the problem.

The PTR is a super important opportunity for us to collect feedback and bug reports. I know it might feel like if you don’t see that feedback implemented in the next release it is being ignored but that isn’t the case. We are definitely listening even if it takes some time to see those changes implemented.

It’s written up, glad it’s not blocking progression. Annoyances like this are annoying though. Thanks for the report. Back to stability and perf for me… for now

I would usually put my to indicate that I am looking into this/got all my eyes on it, but I don’t want that to get rolled out of context three months from now.

Looking into this, and thanks for the report.

Balance is definitely a living set of numbers, we will continue to adjust balance as we go. We’ll collect data and feedback and continue tuning. The more detailed folks can be in their feedback the more helpful it is for our team.

Got the bug written up. Is this blocking progression for you?

Hey, I’m really sorry to hear about the loss of your friend, my heart goes out to his loved ones. One of the best things about loving video games are the lifelong friendships you find and the connections we make with others. I will certainly discuss your request with the team. Take care.

Hi everyone,

We are performing maintenance on a few of our AP Southeast worlds starting at 9:45pm PT / 12:45am ET/ 5:45am UTC. There is no patch associated with this downtime, but it is expected to take up to 2 hours. The impacted worlds are:

Zara
Barzakh
Hsuan
Kibu
Alakapuri
Geatland
Erythia
Utopia
Buzhou
Fusang
Laputa
Lerna
Yulbrada
Acherusia
Delos
Kyphanta
Cynthus
Crommyon
Cretea
Kressa

EDIT: Alright, AP Southeast worlds are now done with maintenance (1 hour 15 min downtime). Thank you for your patience!

The team is continuing to work on the fixes mentioned above.
We are also temporarily disabling the ability to gather certain elemental creatures that were dropping more resources than intended.
We’ll continue to share updates when we have them in this thread, thank you.

Hey everybody,

We are aware of perf and stability issues with the latest update, particularly during War. We are testing improvements right now. We will let you know as soon as possible on a potential hot fix is ready.
Thanks for your patience, we’ll keep you updated.