Seriously why does this game not have customer support??? How expensive could it possibly be to hire a few people to take calls or at the very least a ticketing email system??????
We have 36 staff in support and a ticketing system. Search your issue through support and if your issue requires you to get in touch there will be a contact button.
Omg can someone tell me how to contact jagex?? I had quit for about 2 months and I went to log on a few days ago and I have been hacked and now perm banned with no appeal. I've looked everywhere for how to contact them and I can't find a way! If anyone knows how plz let me know I had over 500hrs put into the account!
Go to our site, click 'support' and when you are presented with a search box type 'ban' - the first result will be the article you need to submit a ban appeal or just use this link - ban appeal
The plan is to remove the birthday event on the 5th of March.
Juliet got what she deserved
That will be changed next week's update :) The real 7th birthday party is at Juliet's house this year.
Hi Acorn! Wood you happen to have any tree puns for us today?
I'm afraid I need to branch out a bit more in the pun department.
Any reason for the quick change? Im sure like 2 days ago, a Jmod (might have been yourself) on twitter said there were no plans to change the drop rate in the near future as you wanted to see the price changes or something along them lines?
Personally i think 1:200 roll is perfect. The upgrade wasnt good enough for a 300 hour grind :P
I wasn't responsible for the changes and I was cautious on twitter of promising exactly when we'd change it.
Turns out Ed agreed and decided to make the change a week later. Sorry for the confusion!
Huge fan of the Paths system being expanded with the Gatherer path as well as the currently existing combat path. I started playing in December last year and the guidance on combat, plus the rewards, were a really big boost at the start of the game. Hopefully this is the start of more expansions to cover other skills, as once I became a member I just relied on the wiki to tell me what in earth all these other skills were and how to get started, which is not ideal game design, although is working as I iust hit 1000 skill total last week!
Really glad you liked the Adventure Paths and you found that it helped you. Grats on the 1k total! Bring on 1.5k!
So onyx became even rarer after today update? 1/200 for drop table and 1/8k when landing on that drop table? So the chance of getting an onyx there is 1/very small, right?
Yeah this is correct. 1/200 chance to land on the "Tool Seed" table and then a 1/8000 for that tool seed to instead be an onyx.
It essentially makes the onyx a 1/1,600,000 drop
What about rotating the member lms world?
The only lms world for members is USA right now. And since f2p lms gives less points now, it would be a viable option to rotate these aswell. I can't pk on usa, 300+ ping.
I'll ask the devs about LMS world rotations but I can't promise any changes.
Finally! The DFS Pin! Can’t wait to flex with this bad boy in the club.
Just in the club? I flex mine everywhere.
Happy cake day!
I've asked this before but since the merch-shop is now updated is it possible that older merch (like the zilyana t-shirt or zuk shirt) will have the option to buy XL-shirts again? Currently you can only buy small/medium/large. Other shirts do have the option to buy XL (and even XXL and XXXL).
I'll pop that query down and give it to the store manager :)
Nice work Acorn :)
Happy birthday everyone!
Thank you! Hope you enjoy the birthday event!
Is the 1 in 200 chance of getting a crystal tool seed from Zalcano per drop or per kill? If it's per kill, is it still most likely to go to the person who's done the most damage?
It is per kill. The chance of getting it goes up with contribution. Hope that helps!