Original Post — Direct link

How do you contact Jagex about an in game issue? Not links to go through outdated steps on their “support” page, but actually talk to someone to explain that the issue their page says is resolved is inaccurate and unable to solve an issue?

External link →
over 4 years ago - /u/JagexSween - Direct link

https://support.runescape.com/hc/en-gb/articles/360001528005-Add-a-login-email-to-Game-Center-accounts-

To confirm, the instructions on that page don't work? What's in the account management tab if the Link Email button isn't?

over 4 years ago - /u/JagexSween - Direct link

Originally posted by HinkieDied4OurSins

No, this is what my account management screen looks like. It doesn’t look like the one in that link.

That's interesting, unfortunately I don't have an iOS device to hand to check with my game center account.

Could I ask that you submit a ticket via https://support.runescape.com/hc/en-gb/articles/360001552065-Can-t-log-in-? (Click 'no', and then 'no' again, then 'maybe we can help').

Give them the support team the in-game name of your account, explain that you're trying to add a login email to your game center account, and explain that you tried following the guide I linked you to.

Sorry I can't help further at this moment, but the support team should see you right.