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Why can't you switch accounts? I don't even play on the account tied to my steam email..
Why can't you switch accounts? I don't even play on the account tied to my steam email..
Hi, I think you can unlink your account from Steam here - https://support.runescape.com/hc/en-gb/articles/360013578958
Yes, but what about the possibility of playing both OSRS and RS3 on Steam simultaneously?
I believe it's only possible to have a single account linked to your Steam Account. Both the Runescape and OldSchool profiles of the account will be linked to the respective games. I'm really sorry as I know this is super annoying. However you can switch which accounts are linked at any time. General FAQ's here - https://support.runescape.com/hc/en-gb/articles/360013471957-Steam-Login-FAQ
Also made a note of your feedback as an issue to feedback to the wider team.
Thank you for supporting the Steam launch.
For anyone that is experiencing issues regarding linking accounts and logging in, there's an FAQ that's been made specifically for Steam, so hopefully this should help you:
https://support.runescape.com/hc/en-gb/articles/360013471957-Steam-Login-FAQ
There is an issue where UI scaling cuts off the right click dropdown menu at the bottom of your screen
https://i.imgur.com/r8i0ipD.png
https://i.imgur.com/RggZxMz.png
Edit: Found another issue with the right click --> walk
Noted this as feedback - thank you!
Got banned for Macroing when I completed tutorial island and messed about in Lummy with the crowds for a bit, brand new account created on the Steam client, been playing this game since 2005 and never believed this type of thing happened, but here we go..
For any Jagex Mods that want to check. The display name for the account is Catslul.
Hey thanks for raising this and thank you for tagging me. We're extremely sorry, your account got flagged incorrectly. I can't explain the reasoning behind why it got flagged to us, as it would lead to people who are actually doing bad things to further get around the system. The Anti-Cheating team is making changes to prevent further Steam accounts getting flagged in this way. We apologise.
Hey u/JagexLight same thing happened to me, logged in, did the quest at lummy, logged out, banned.
Display name is TheAtm.
My apologies, similarly to the above our Anti-Cheating team has looked into this and consequently unbanned your account. We will continue to monitor this and apologise for the inconvenience caused.
Thank-you so much. Is there a chance you, or someone at Jagex, can make a post or something about it over in the Steam forums? There's some people there in similar situations but getting labeled liars and cheaters without any proof.
Thankyou again!
Thank you so much for letting me know, yes will absolutely respond on the Steam Forums. I apologise again for the inconvenience caused.
[deleted]
This ban has been reviewed individually by a member of staff and confirmed as correct, unfortunately mate. I can't justify asking the team to review these types of issues if I'm going to have cases where they've come back as correct reports and not to do with Steam. I kindly ask that you guys please only tag me if your issue is related to Steam - there is an appeals process for bans otherwise. If it's unappealable this is usually because we are 100% sure that TOS has been broken and in this case, it was apparently.
