There are two issues at play here. The first is that we have reduced SR decay this Season and increased the rate that SR decay is removed when you win games in preparation for removing this system entirely for Season 4. This means that players are reaching their true ranks more quickly than they ever have in OW2. OW2 really does have a different metagame and emphasizes a different skillset than OW1 did, so it is inevitable that some players will find themselves higher ranked in OW2 than they did in OW1.

The second is that our first two seasons had a small amount of unintentional SR deflation, so we've mostly corrected that issue in Season 3. At the highest ranks (like GM where you and your friends are) we've learned we had an inaccuracy in our formula that resulted in an overcorrection.

One of the things we are currently working on is bringing the community into the fold more on the data we are seeing. We want to inform our players as best we can in order to have better discussions around balance changes and the reasons behind them.

That said, we don’t want to be in a place where we publish all current live data as that can have very unwanted meta effects. If players feel stuck playing meta heroes at times, having official live data could only further cement those sorts of feelings, even if players can have success on a wide range of heroes. Data only tells part of the story when considering the experience of playing with or against a hero.

So what y’all will continue to see are some data shared in livestreams, retrospectives that tell the story of hero performance over a season, and quick updates on the top performers in a particular meta. Hopefully these initiatives start to spark more fruitful conversations surrounding hero balance. We’ll als...

Hero passives are super interesting because they often can define heroes and actively change the way the kit is played. Since many passives have fewer restrictions than active abilities (due to the lack of cooldowns), certain passives become the defining feature of the kit. Lucio's Wall Ride is a great example of a passive that completely changes how a character would play. If he lacked wall riding, his style of supporting via harassment and displacement would be significantly hindered, and he would likely focus a lot more on getting value from Crossfade. It's also just super fun to have unrestricted strong movement. Other characters's passives might be less defining compared to Lucio's, but they still can push the player towards playing in specific ways. Sombra's Opportunist pushes players towards eliminating critically injured enemies, but it doesn't define her gameplay loop like Lucio's Wall Ride does.

When it comes to changing hero passives, I think everyone's open to...