Original Post — Direct link
almost 4 years ago - /u/Fitzy_GGG - Direct link

I'm currently looking for players that use Bell Canada or Rogers Cable to provide some traceroutes in order to help troubleshoot high latency with those ISPs.

Details here: https://www.pathofexile.com/forum/view-thread/2898400/page/8#p23360805

Any help would be much appreciated - especially anyone with Rogers.

almost 4 years ago - /u/Fitzy_GGG - Direct link

Originally posted by OuBoet79

Let me also throw my 2c in... Playing from South Africa is extreme. Would love to be able to play at below even 100ms ping as 200ms currently is horrible to play at. Can we get some gateway love, GGG... is there hope? Chris Wilson even touched on the subject a year or what ago - https://www.reddit.com/r/pathofexile/comments/5zb5ks/branching_out_to_other_countriesggg_please/ /u/chris_wilson /u/fitzy_ggg

I understand that it is frustrating. We do hear the feedback being provided by players in South Africa - it gets raised often.

Currently none of our primary server providers have a presence in South Africa (IBM & Unity for bare metal, GCP for cloud). If they come to South Africa, we will most-likely open a gateway there as soon as we're able.

almost 4 years ago - /u/Fitzy_GGG - Direct link

Originally posted by DanNeely

IF you already have 3 hosting providers, why isn't adding a 4th possible? AWS and Azure both have locations in south africa.

The top reasons for this are:

We would want to avoid solely hosting on cloud. For the same performance as bare metal, it is 2-3x more expensive. It's good for short-term capacity increases, but long term it's not really financially viable.

If the above were not the case. Getting things in a playable state with consistent performance the other big cloud providers has been a big challenge. Additionally, things such as live migration functionality is disruptive to path of exile instances, whereas it works seamlessly on GCP.