[2022] Connection errors

Hello everyone, thanks for getting in touch and sorry to hear of your disconnections around this date. I have checked our internal server information and can not see any issues reported such as degradation or outages for this date, but thanks for letting us know you encountered problems.

Hopefully, this was a one-time event. If you are still having trouble with your connection please let us know and we can give you some troubleshooting for your online connection, to try and resolve this.

I apologize f you received a temporary ban around this time for disconnecting, we are unable to remove temporary bans, and the time penalty given will differ for each player, depending on how many disconnections they have experienced in a short time, or if they were reported for other things by other players.

Hello everyone, thanks for getting in contact.

We did indeed have some degradation on our servers on the 15th of May, I apologize we missed your post >
https://discussions.ubisoft.com/topic/155534/resolved-may-14-2022-degradation-multiple-games-multiple-platforms?lang=en-US

If you are still experiencing consistent disconnections, please let us know back in this thread?