Original Post — Direct link

I just get in a ranked game and my pc freezes and crashes and after a reboot i try to join another and it says 24 hour ban. Not fair and not cool ... ubi can you please fix/remove the ban ... i would really appreciate it , thank you

over 2 years ago - Ubi-Milky - Direct link

Hello w-ra-th, thank you for getting in touch with us about your abandon/disconnection sanction.

Please note, a 24-hour abandon sanction will only be given for multiple disconnects.

If you believe the issue is with one of our servers, such as when maintenance or an outage is taking place, please check this link for an update on our server status - https://rainbow6.ubisoft.com/status/

Unfortunately, no Ubisoft agent has the ability to adjust MMR on your account or remove sanctions.
What we can do is offer troubleshooting to help stop these crashes from affecting you again.
 
Please try all of the troubleshooting steps contained in this guide, as they offer the most common fixes for crashes > https://www.ubisoft.com/help?article=000061047