Original Post — Direct link
When i try to get on rainbow it just says "There was a problem authenticating the ownership of this product."
about 2 months ago - Ubi-Viral - Direct link
Hey, CubicRainfall!

Welcome to the forums. This error normally occurs when you are singed into the wrong Ubisoft Account in Ubisoft Connect. Can you please ensure you are signed into the same account you used when first launching the game.

If that does not work please contact us via a private message on our social media channels here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket HERE or a live chat HERE.

Thank you.





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