Original Post — Direct link

Hi Ubi,
I recently bought r6s on ubisoft connect.
My friend who also bought the game like 2 minutes after i did had the game immediately in his my games section. On my account however it doesn't show to be purchased whilst my bank transactions suggest i bought it. I haven't got any clue why it doesn't appear in my library.

Thanks in advance,
Lilchacha

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @lilchachamusic,

Sorry to hear that the game isn't appearing in your library.

Can I just check if you received your order confirmation email?

Many thanks,