need help pls

Hello ozark8081 and cprice,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

As this is an account-related issue, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

Our team will be more than happy to assist you further.

If you have any additional questions, please let us know.

- Ubisoft Support