10 days ago - UbiMark - Direct link

Thanks for reaching out and I'm sorry to hear about your experience.

This sounds odd, indeed. Can you please reinstall your game? Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If you're still experiencing this after performing all of the steps provided, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support