Ban situation

Hello XI_VxL,

Thanks for reaching out and I'm sorry to hear that you received a temporary ban.

Regretfully, we're unable to lift temporary bans, I'm afraid.

However, as you mentioned crashes. can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support