[2021] [Connectivity/Multiplayer]Lag on EU west and east servers

Hey lashed1, thanks for reaching out and apologies about the delayed response.

I found your thread in 'General Discussion' and moved it over to 'Player Support' section instead.

Can I just double-check if problem persists to you? Reason I'm asking is because we did seem to have some server issues around the time of your contact however this has been resolved and servers are now working as intended.

Nevertheless, should problem still be there, I would recommend to try completing steps outlined in the following article, which will allow you to establish better connection to Rainbow 6 Siege servers, and see whether you see any improvement.

Keep us updated!

Hey guys,

Sorry to hear that you continue to have connectivity trouble.

Can I check whether you have completed the connectivity troubleshooting steps we previously advised? They will configure your network for the game.

Many thanks,

Hi Pad.Trick, thanks for keeping us updated.

If anyone checking out this thread has already tried the following steps for you server connectivity issues which we highly recommend, with no noticeable difference - https://support.ubisoft.com/en-Gb/Article/000078839

Would you help answer the following so that we may monitor this -

- Did your game lag or were you disconnected and if so, did you receive any error codes?
- Server connected to and your location?
- ISP?
- Last date you experienced connectivity issues?
- Did you experience this during one match or all day?

If you are able to answer the following we should be able to report this to QA and notice any trends forming for players affected.