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My Ubi Connect asks me verification code almost EVERY time I open it. I check the "this is a trusted device" and name the device yet everyday I have to check my email, write down the code and do it all again.
My Ubi Connect asks me verification code almost EVERY time I open it. I check the "this is a trusted device" and name the device yet everyday I have to check my email, write down the code and do it all again.
Hey @erkek2000 ,
Thank you for reaching out to us!
Is this even when your PC isn't sleeping in between sessions?
And could you please try clearing the Ubisoft Connect cache?
If there's no change here, please also try reinstalling the Ubisoft Connect client and let us know if there's any changes at all, thank you!
@waiv-loj1k I do apologize for the frustration caused by this. Please be aware our teams are aware of this issue and are working on a long-term solution. When there is an update, it will be posted here on our News & Announcements page, as well as our other Social Media channels.