Original Post — Direct link
So i bought the twitch starter pack on my main using steam, and everything was fine until i tried playing on my alt, there it told me when i launch i would get those items, and i press continue and it tells me there was a problem authenticating ownership, i can no longer play on that account, and i am really freaking out because it doesnt let
over 3 years ago - Ubi-Karl - Direct link
Hey RussianDerpFace,

Thanks for reaching out and welcome to forums!

To find out more about the issue you're dealing with, have a look at the following article.

Based on your description, it looks like you might have one Steam account and two Ubisoft accounts. Your base game is linked to one, whilst your additional content might be linked with another one, and for that reason, you're unable to launch your game. If that is the case indeed, we are happy to look into this for you however I will need you to reach out to us via one of the following channels:

1. Support website
2. Facebook
3. Twitter

Should you have any questions, let us know!