2 months ago - UbiMark - Direct link
Hello LAVAT CoDeX,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

As keys are no longer required to start the game, can you please confirm if you have the latest version of Ubisoft Connect installed? [ubisoftconnect.com]

Secondly, can you please confirm if this is a recent purchase, or were you able to play your game before?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
2 months ago - UbiMark - Direct link
Hello LAVAT CoDeX,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

As keys are no longer required to start the game, can you please confirm if you have the latest version of Ubisoft Connect installed? [ubisoftconnect.com]

Secondly, can you please confirm if this is a recent purchase, or were you able to play your game before?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
2 months ago - UbiMark - Direct link
Hello LAVAT CoDeX,

Thank you for the update.

If this problem persists, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

Our team will be more than happy to investigate it further for you.

If you have any other questions, please let us know.

- Ubisoft Support
2 months ago - UbiMark - Direct link
Originally posted by LAVAT CoDeX: my friend my game not fixed please fix my gameπŸ™πŸ™πŸ™

Hello LAVAT CoDeX,

Thank you for the update.

Can you confirm if you reached our team, as advised in my previous post, by any chance?

- Ubisoft Support





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