Original Post — Direct link
Hello everyone
For some reason, Challenges:
Highly Accomplished is not counted
Play 300 matches of Bomb in Ranked Multiplayer.
More than 300 rating games were played, I attach a screenshot. But the Challenge never counted. It was written to technical support, but it ignores and writes standard texts, saying that they are there something in something they understand and try to understand something. Although everything can be seen from the statistics.
21 days ago - Ubi-Karl - Direct link
Hey smile_assassin., thanks for reaching out and I am sorry about the issue you've been dealing with.

I've had a look into your account and can see that you've submitted a case and it is currently escalated over to our game team, who will be dealing with the matter further.

I will see what I can do to speed up the process for it however rest assured - we will get back to you on this at the earliest possible convenience, therefore thank you for bearing with us in the meantime and apologies if this has been taking a little longer than anticipated.

If you have any further questions, let us know!
14 days ago - Ubi-Milky - Direct link
Hello smile_assassin., thank you for those screenshots. As previously advised, I can see your case was escalated to the Siege game team and is in the right hands.

I can also see the case was recently updated by you with more information and images.

Please note as a rule we tend to use the data on your account and on our own stat tracker website, not third party sites for investigations into after match reports, MMR and otherwise -
https://www.ubisoft.com/en-us/game/r...stats/summary/

We are unable to put a time frame on how long this case will take to resolve as is often the case for specially escalated cases, we can only ask for your patience whilst we look into how we can potentially add this content to your account and the reason it did not synchronize your stats with our server.





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