Original Post — Direct link
Hello there Ubisoft,

I hope contacting you guys may end the problems i'm facing. Eversince Nokk's release, I've been having sound problems where it cuts off every second, sometimes it cuts off longer which disables me from hearing footsteps and gunshots and so on. I have read many forums saying that it's a bug, but in my case I don't know if it is a bug anymore since there has been more than 1 patches after Nokk's release. I have tried so many of the forum's solution but none worked. I also tried reinstalling the game but still the same. I can assure you my headset is in 100% working condition since playing other games has no problem with sound. And the sound even cuts off when playing on speakers, not only through headset. I hope you can find me a solution I miss playing rainbow six siege..

Looking forward to your reply.

Best Regards,
KhromatiK.
22 days ago - Ubi-Raziel - Direct link
Originally Posted by KhromatiKGaming
Hello there Ubisoft,

I hope contacting you guys may end the problems i'm facing. Eversince Nokk's release, I've been having sound problems where it cuts off every second, sometimes it cuts off longer which disables me from hearing footsteps and gunshots and so on. I have read many forums saying that it's a bug, but in my case I don't know if it is a bug anymore since there has been more than 1 patches after Nokk's release. I have tried so many of the forum's solution but none worked. I also tried reinstalling the game but still the same. I can assure you my headset is in 100% working condition since playing other games has no problem with sound. And the sound even cuts off when playing on speakers, not only through headset. I hope you can find me a solution I miss playing rainbow six siege..

Looking forward to your reply.

Best Regards,
KhromatiK.
Hey KhromatiK!

I'm sorry you're facing this issue, we will of course do our best to help you.

One of the most common causes for sound issues is high CPU usage, it's possible this is what you're experiencing.

Please answer the following -

- What are your system specifications?
- Using Task Manager or another similar program, what is your CPU & RAM usage?
- What resolution are you playing at?
- What FPS are you averaging, and does it drop when you experience sound issues?
- Are you able to provide a short video of your issue?

A lot of questions but they are to help us understand the issue you are facing.

Thank you!

- Ubi-Raziel





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