Original Post — Direct link
Today I opened my Game just to see that my rank has been reseted, after ~100 Ranked Games.
It was my first Season to hit Plat, I was almost Plat 2 and then this at the end of the Season.
Is there any way to know why that happened or why all my games got deleted?
I mean even if one of my mates would have been banned, I played with so many people, that a full rank reset is kinda wild...
So a answer would be really nice!
Thanks you for your time to read
18 days ago - Ubi-Viral - Direct link
Hey, RCP_AXtream!

Sorry to hear that you have encountered this issue. Can you please provide us with an image showing this in-game and also an image of your Ubisoft Connect library.

Thank you.