[Ubisoft Store]I am unable to buy R6 credit

A few weeks back I got my friend (let's call him Friend A) to buy me and another Friend (B) enough credit for an elite skin for each of us. We sent him our account details, and after waiting for a bit Friend B got his credits, But I couldn't, we tried purchasing for a total of 4 times before giving up, but because the transactions keep being put on pending he still loses money, so he spend a total of 90$ without any results. After spending the next few days trying to contact Ubi Support they tell us the whole pending thing, and the bank also contacted him saying that it might take up to a total of 45 days before the money gets returned, so we decided to wait, after 2 weeks he got his money back, we spent a few more days before he purchased 1800 credits for another Friend, which worked with no problem, and then mine, who is still now in pending, essentially i cannot buy any R6 credit because xd lol no idea ><. It feels like my account is being targeted, every time he tries to buy i get an email from Ubi reporting a fraudulent attempt, which is stupid because why am i the only getting it, but my friends got their credits fine with no problems, i created a ticket 2 days ago and it's still in the "new" status meaning even after 2 days Ubisoft still hasn't taken a look at it, other older tickets have also proven futile because Ubi doesn't reply to them too after waiting 3-4 days, I go inside my Ubi store on browser to find the 2 credit packs sitting inside my shopping cart, but my friend still lost his money????

Seriously hoping to get some help because this is terrible on Ubi's part