Original Post — Direct link

This is the 2nd time this has happened to me.İn unranked match,ı am kicking by BattlEye.And I'm always temporary banned (2 hours,24 hours).i don't understand why

over 2 years ago - Ubi-Karl - Direct link

Hey @TankiRBabo, thanks for reaching out and sorry to hear you've been suspended in-game.

Usually, if you do get a temporary suspension, it will be for one of the reasons stated in the following article. Can I ask whether any of these apply to you or was it completely random? I also had a closer look at your account and wasn't able to recognize any suspension present, therefore can I check if you're able to connect now?

Let us know and we will take it from there!

over 2 years ago - Ubi-SpaceCats - Direct link

@tankirbabo Thanks for the image. Are you getting any other error messages or codes before you receive the sanction notification?

about 2 years ago - Ubi-Milky - Direct link

Thanks for the reply TankiRBabo.

To help resolve this specific issue with BattlEye, I would advise trying the following >
 
1. Please make sure Windows has installed its latest updates on your PC, so that your security certificates are up to date. You can check for any pending Windows Updates by navigating to >
Select Start > Settings > Update & Security > Windows Update
 
2. Next, please run BattleEye with administrator rights so you give the program full permission to launch. It may appear as BEService or BEService_x64 in your system files and can usually be found in the game's installation folder, or in this location >
C:\Program Files (x86)\Common Files\BattlEye
 
- Find the BEService or BEService_x64 application file and right-click on it
- Select Properties
- Select the Compatibility tab
- Check the "Run this program as an administrator" option
- Select Apply then Ok
 
3. Next, please make sure to also add these specific files to your antivirus whitelist and Windows Firewall settings, to make sure they are not preventing the program from connecting online.
 
Should these steps not resolve the issue for you, we recommend looking on BattleEye's support FAQ website, as it goes into further detail on why you may be encountering issues with BattlEye or any BattlEye related messages, and what you can do to resolve them > https://www.battleye.com/support/faq/