about 2 months ago - UbiMark - Direct link
Hello Operators,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:
You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.

- Ubisoft Support
about 2 months ago - UbiMark - Direct link
Originally posted by Red Commander: Same problem here. I5 3470, 16Gb DDR3 1600, GeForce 1650 GDDR6 4Gb, Windows 10. The game keeps freezing from time to time and totally disconnects sometimes. No use in verifying files. All drivers are up to date. Chat isn't working on your site.

Hello Red Commander,

Thanks for reaching out and I'm sorry to hear about your experience.

I can see that this issue has been already reported to the development team and it's currently being investigated. Once we have an update, we will let everyone know through the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

- Ubisoft Support