Original Post — Direct link
It has been many weeks and I still have not received it.

Username: StickyAlien
Missing charm(s): Lahori Gate(Indian Peafowl)
Platform: PC
Screenshots:
over 3 years ago - Ubi-Karl - Direct link
Hey StickyAlien,

Thanks for reaching out to us and I am sorry to hear about the issue you ran into.

I have reviewed your account and can confirm that charm has now been added, so when you get a chance, check in-game and let us know if you can locate it .
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by StickyAlien
I have received it now! Thank you very much!
No worries, thanks for the update .

Hope you enjoy your game-time and should you require any assistance in the future, do not hesitate and reach out at any time!