6 months
ago -
UbiMark
-
Direct link
Hello GHOUL,
Thanks for reaching out and apologies for the delayed reply.
Can you please provide us with your full PC specs, so we can have a look?
Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.
Last, but not least, can you please make sure that your PC is running your game with dedicated GPU?[www.ubisoft.com]
Many thanks and if you have any additional questions, please let us know.
- Ubisoft Support
Thanks for reaching out and apologies for the delayed reply.
Can you please provide us with your full PC specs, so we can have a look?
Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.
Last, but not least, can you please make sure that your PC is running your game with dedicated GPU?[www.ubisoft.com]
Many thanks and if you have any additional questions, please let us know.
- Ubisoft Support